Helpware

548 Market St, 94104-5401, San Francisco, United States
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4.50
Based on 20 Reviews

5

80.00%

4

10.00%

3

0.00%

2

0.00%

1

10.00%
About Helpware

Helpware builds customized teams in Customer Service and Back Office for industry leading startups and modern companies. With offices in Irvine, Lexington, Kyiv, Manila, Guadalajara and Berlin, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.

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Ian Hecht
GB

I hired Helpware to help me hire and… I hired Helpware to help me hire and manage a customer service team for my waste management company. Not only did they find me a great team, but they've provided great support throughout the process, even providing analytics regarding my agents' performance on a regular basis. I highly recommend you speak with them if you are considering using an outsourced customer service team.

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LZ
GB

The most unprofessional and uneducated… The most unprofessional and uneducated sales approach I have ever experienced. If that's a view in to what they're like to work with, it's worth avoiding them

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Joannie Fowler
GB

Great experience with Helpware Great experience with Helpware! Supportive team from top to bottom! They know how to take care of our clients!

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Civic Cruz
NZ

Helpware is great! Helpware is great! I love working with this team. They are accommodating, understanding, and have good attention to detail. Their commitment to customer satisfaction through open communication channels fosters strong, long-term partnerships. For businesses seeking reliable BPO services, Helpware is a strategic choice for success.

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VIK
GB

Not responsive Not responsive No one responds to sales emails, I wanted to discover their services but no one bothered to respond Then finally when someone responded and scheduled a an e-meet, but never showed up Finally, sending me a mail that Can't join the meeting as has to attend meeting Sorry to say Very unprofessional !

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