Disappointing Experience with Reproduction Gallery Order On September 5th, I placed an order with Reproduction Gallery, requesting them to transform an AI-generated image into an oil painting. I had specifically highlighted some imperfections in the AI-generated image that needed correction. Unfortunately, the painting took a full month to complete, and when I received the photos of the artwork, it was evident that the identified deficiencies had been overlooked and replicated by the artist. Subsequently, it took an additional 10 days for me to receive a response to my email where I had requested these adjustments. Despite my clear expression of dissatisfaction and a detailed list of required corrections in my last email, Reproduction Gallery unilaterally cancelled my order and issued a refund. They did not provide a reason for the cancellation, leaving me with the impression that they were not prioritizing customer satisfaction and the reputation of their company.

Alex Hooper of Reproduction Gallery is a liar I was fully prepared to write a great review for this transaction, but their behavior, namely, Alex Hooper's, has not lived up to their 100% satisfaction guarantee. The artist who did my painting is quite obviously very talented. They keep you up-to-date through the entire process. They pack well. But there was some word written in the painting that they tried to conceal and when I, with photos, brought this to Alex's attention, I was told that each painting is inspected by them, and that after 20+ years, they have developed a keen eye and they "feel" that if there were any issues, they would have been recognized. Essentially I was called blind. When I asked for the images of the painting that they said they had, which they inspect before shipping and for the source material that was referred to that Alex told me about, I have since been ignored. Basically, they tried to sell me on the notion that what I was talking about was a part of the original. That is a lie. I've already been able to do a comparison on my own. Though located in Oregon, my painting came from Bankok, Thailand. In short I do not trust their lies and empty words and will never do business with them again. Also their reviews are obviously hand picked.

Firstly may I say thank you Firstly may I say thank you. I know I pestered you on the telephone with many questions and I apologise for that. The paintings are wonderful as you indicated they would be snd I am beyond happy (as is my husband). I will be in touch soon as I would like to commission a few “Weddings Presents” that I owe. Again, thank you very much. Kind regards, Fiona

Great communication and advice Great communication and advice. This is a business focused on producing happy customers of which I am one! Highly recommended.

Lasting custom art for your space So far, my wife and I have purchased three large format oil on canvas reproduction from Reproduction Gallery over the last 5 years. We are already planning our fourth. Each has been a good experience with clear communication, reasonable pricing and excellent results. Strongly recommended.