Phenomenal business partner! NotifyMD has been a phenomenal business partner to work with. Our sales executive is prompt, responsive, and extremely knowledgeable about the NotifyMD product and business. She goes above and beyond to ensure a clean implementation while working directly with our clinic managers and providers to make sure everyone is on the same page and the product is delivered exactly as advertised. I would highly recommend the NotifyMD solution and vendor to anyone.

Ivana Whitlatch Ivana Whitlatch, our support representative provided our organization with superior service. She was responsive and patient with us throughout our whole onboarding process. We have found NotifyMD to be user-friendly for our staff and very attentive to our after-hours patient calls.

Great Customer Service Great customer service across the board, and Ivana made the transition a pleasant experience. Would recommend this service.

Great service and team John and his team have been fantastic to work with from first contact through implementation and now in a steady state. I work with a lot of vendors in my role, and everything is always great when there aren't problems. When a problem inevitably comes up is when you really get a feel for the company that you've partnered up with and can see how they respond. NotifyMD has always provided clean, timely communication on issues, follow-through and follow-up on resolutions, and really has been a great partner in that sense. The service itself I would recommend to any HCP that finds themselves being woken up in the middle of the night for things that should wait until normal business hours. They script exactly how you would like it set up, go over every single call scenario with you to get clear instruction on how you want it handled, and then deliver exactly what is promised on day one. NotifyMD is one of those companies that I'll keep in the back of my mind and absolutely recommend to anyone I work with or for.

Great start! Answering service team that is interacting directly with our patients and providers on call has been prompt, courteous, and effective. Our experience with NotifyMD since launching with the team about a month ago has been very positive!