May Sangalang-Ortiz
GBGo with another company! I ordered four tiles (which is the minimum for the special they had running). When I got them one photo was warped and stretched, another had one person’s head cut off. When I contacted the company I was given some defensive reason for why essentially it was my fault the unsatisfactory tiles were my fault. When I asked for a refund for the two tiles I was unhappy with, I was offered a coupon for two free tiles on my next order. When I attempted to reorder the two photos I wanted - it would not allow me to use the coupon because I had to order a minimum of four tiles. So in other words - we sent you two crappy tiles, but here’s two free if you buy two more. And btw ... roll the dice about how they will come out. Uh - no thanks.
Rak Jones
CAPoor Service from PhotoSquared I have ordered from PhotoSquared before however this time the experience was terrible. I ordered 10 squares and they came damaged and grainy. When I contacted CS they said that it was my camera’s resolution (when I have used the same resolution and camera for previous pictures and they have come out great. They also refused to replace the damaged items unless I placed a new order which I would be paying for. I would not be using them again but I feel I should post this to help others avoid this kind of experience.