Polite, fast and high quality They answer your Emails very quick and polite, the product itself is high quality and worth every euro I spent on it. Very safe with stp.

Poor quality and insulting customer service I got the emisil gen 2. Upon receiving it I noticed a fracture in the back, in the cup section. After 4 weeks the fracture turned into a tear. I always took care of my prosthetic. This was definately a quality issue. I contacted emisil. I sent them pictures and told them what happened. They told me once open there is no warranty, but I could buy their tear repair kit. I wasn't giving them anymore money. To top off the insulting emailing I got from them, it was signed, "Have fun, enjoy your life! Emisil Prosthetics Agata Pajor"

Not worth the time or money. The item itself had a ton of manufacturing flaws. When I contacted support about ways to fix these in post, I was told I couldn't and then belittled. As a trans person I am looking for quality items that help avoid dysphoria. I am instead stuck with an overpriced piece of waste that not only looks horrible, but feels horrible as well. The quality of the product is the quality of their customer service: awful.

Retrieve radar @ impossible change story… Retrieve radar change my impossible story to possible through their great help concerning my re~fund issues.

Brilliant product, excellent service! These prosthetics are expensive, but they are SO, SO worth it!!! My family and friends all clubbed together to buy me one for my birthday - best birthday ever! I received mine within four weeks of ordering! The craftsmanship and attention to detail is amazing and worth every penny. When I contacted them by email with various questions they responded within five minutes every time! A fantastic company. You would not regret your purchase from them. Outstanding product and customer service 👍