Polite, fast and high quality They answer your Emails very quick and polite, the product itself is high quality and worth every euro I spent on it. Very safe with stp.

Poor quality and insulting customer service I got the emisil gen 2. Upon receiving it I noticed a fracture in the back, in the cup section. After 4 weeks the fracture turned into a tear. I always took care of my prosthetic. This was definately a quality issue. I contacted emisil. I sent them pictures and told them what happened. They told me once open there is no warranty, but I could buy their tear repair kit. I wasn't giving them anymore money. To top off the insulting emailing I got from them, it was signed, "Have fun, enjoy your life! Emisil Prosthetics Agata Pajor"

WOULD HIGHLY RECOMMEND !!!! -

My shipment was not delivered to me… My shipment was not delivered to me .Custom clearance department has not responded yet he told me the product hate prohibited that why product was disposing…😢😢😢😢😢🫰🏻🥹🥹🥹 Please any other idea to get the my ftm penil …other why I ll be extra charge and again for full payment

From beginning to end and all steps in-between, excellent From beginning to end and in-between, I've been very happy with Emisil, the prosthetic and the correspondences I've had with Agata. I stumbled upon the site during a search (had never heard of them before) and while I considered even the base FTM prosthetic expensive, I decided to purchase one anyway and also requested a custom model. My order received confirmation with each step that I inquired about, and I received the prosthetic within 4 weeks after ordering. Shipping was blazingly fast - 4 days from ship to receipt, including a weekend, and that from Lithuania. The model I received was beautifully colored and finished, and I am so far very happy with the purchase I made. Follow-up with Agata regarding other questions I had has also been clear and informative. Based on first purchase, I would consider Emisil highly reputable and would recommend them and their products without hesitation.