Doug Schwartz
GBThe rod vault I own works well The rod vault I own works well. The mounts however failed. The female threads began slipping making it nearly impossible to remove from my cross bars. Disappointing that something so small about the design could render such a big problem. The replacement part is extremely expensive for what it is, and in my opinion should be covered under the warranty. (Not covered) Hopefully they can redesign this part of the mounting assembly. *follow up* After posting my review (2 stars) I was contacted and notified that the money for my replacement parts was refunded, accompanied with it an apology for the inconvenience. Credit to Denver Outfitters for their effort to improve customer satisfaction.
Gil J
GBRecently purchased the "vault."… Recently purchased the "vault." Excellent product in both design and quality of materials...no lite gauge aluminum here. What was equally impressive is the company's customer service. The reel case was damaged in shipping --took a picture and Dever Outfitters sent a replacement no questions asked with days..Highly recommend the product and company.
James Kenyon
GBVery well made Very well made. Much better than I was expecting. The only future improvement I would make is to have a locking quick release so you can take it off when not using for an extended period or when I want to take my Jeep through a car wash.
joe pirro
GBI was a little concerned after reading… I was a little concerned after reading some old reviews about how long some Rod Vaults were taking to be delivered. I am extremely satisfied with how quickly mine was delivered and how helpful gbe staff at Denver outfitters were in responding to any questions I had. I would recommend them 100 percent
Schuyler
GBAfter paying more than $500 for their… After paying more than $500 for their rod vault.it was delivered without the necessary hardware to assemble it, or the Necessary hardware to mount it. Extremely frustrating to run back and forth to the hardware store to purchase hardware that should certainly have been included.LAME!