jesper nielsen
DKCostumer service (almost) zero. Product does not work. Got a saber as a present from my kids. Didn`t work. Wrote to them attacing a video of the problem following The procedure on their website. Nothing has happened. Written three times. Still nothing has happened. My advice is do not shop With them. UPDATE August and september: heard from them (after leaving this review on Trustpilot). Sent them what they wanted including ordernumber and receipt. Since then all but silence. It is correct, that I’m not a customer since the produkt was a gift wich I never denied.
Connor Komrosky
GBBest Lightsabers I Own Fast shipping, good quality products, fast response times, all have made up my experience with tatooine lightsabers. This is a high quality company with even higher quality lightsabers. I highly recommend them and will be purchasing more in the future.
Stuart
GBGreat birthday present Recent purchase for my sons birthday and its great. The hilt is nicely made and the sound board whilst the same as other sabers i have bought is good quality. Cannot comment on customer service as i have not had to use them. Shipping to uk was fair for the distance. Great job👍
Miguel Santana
NLDefected after a month and no costumer service I ordered 2 lightsabers neopixels from this company. They looked awesome at the beginning, but 1 stopped working after a month. I tried to contact costumer service to solve it but I did not heard from them. It was like throwing almost 200 euros. I give 2 starts because at least the other one works, so it is a 50% success rate in my experience. Now I see how they put more effort in answering bad reviews in this site than in their costumer service. My advice, find another company. There are others with better reviews. I fell for this one because they looked cool on TikTok and didn't make the proper research.
Brian Priest
GBProbably will not order from them again… The entire experience was frustrating and a little misleading. It took forever (almost a month) to get my full order after numerous attempts to email them. What was supposed to be fun for me and my family became frustrating. My Saber came as described. My families sabers did not. It wasn't until I disputed the charge with my bank when they finally got their act together and sent me my full order.