Broadmoor RV SuperStore Inc.

9145 Saint Thomas Drive, PO Box 2384, 99302, Pasco, United States
http://broadmoorrv.com
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3.65
Based on 20 Reviews

5

65.00%

4

0.00%

3

0.00%

2

5.00%

1

30.00%
About Broadmoor RV SuperStore Inc.

In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck. Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually. The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it! Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.

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Thor Angle
GB

Two trip to get warranty issues… Two trip to get warranty issues corrected. Have been asking for code to the gun safe for a year and a half with NO response. The gun safe code is supposed to be part of the manufacture's documentation package. Contacted trailer OEM regarding safe code. Had a reply within 24 hours. Opened safe and found documentation inside safe!

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Brian Williams
GB

Repeat customer I've purchased 2 RVs from Broadmoor now and had service completed once. Both experiences were great. The purchases were completely no-pressure and I received fair deals both times, and service was completed on time and on schedule. If I ever replace my current rig, Broadmoor will be my first and likely last stop.

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Garrett Cummings
GB

Great experience! No pressure! Great experience overall. Jeremy was our salesman and was great to work with. Charles did our walkthrough and thoroughly explained everything. Extras/options were explained and offered throughout the buying process but was never pushed excessively. Broadmoor supports many local events and we wanted support them, and are glad we did.

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Tracy Davisson
GB

Awesome Experience from Start to Finish We were contacted almost immediately by Marta after reaching out online about purchasing a travel trailer! She stayed in constant communication with us and within 24 hours we signed papers to purchase our new RV! She was very attentive to our wants and needs and was very knowledgeable. The entire process from start to finish was easy and each and every person we worked with was amazing! Thank you to everyone!

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Christopher Webb
GB

Extraordinary care I walked in wanting to see three coaches with their lot numbers and met my sales person Terri. I bought the coach on the spot with no pressure no hidden fees and incredible customer service. Two days later after a washer and dryer were installed she had my rig delivered an hour and a half away. She’s an unspoken hero in the RV sales game. I was chased and not told the truth during my sales search until I ran into Terri at Broadmoor RV. Nothing but a huge treatment for human care.

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