I needed help downloading... I needed help downloading a recently purchased book. The support person (Nathan) took all the time needed for this newbie to the world of audiobooks. He was patient, knowledgeable and helpful. The audio works great, reasonable price, and of course the good service. I'll use them again when needed.

Love the company Even if there may be a problem with the shipping of a audio book, the company has no questions, customer is always right. I'm talking about the Audiobooknow.com lending library

Most are fantastic easy interface … Most are fantastic easy interface sometimes downloads are lengthy and gapped needing to be restarted multiple times also missing or skipping parts in books are disappointing Outher wise I highly recommend them I have over 8000 titles on CD and MP3 And I love this

Prompt and great customer service Bought a book for my daughter, but months later when I reviewed my statement I saw that charge, but I didn't recognize it. I wrote to customer service. Customer service responded immediately. Nathan tracked down the charge and reported it to me. Customer service does not get better than that. Now that I like them so much I am going to figure out how to play CD's in my car that doesn't have a CD player. I love audio books and stopped listening when I got this car. Time to start listening again. Some great choices available.

ExcelIent service I've been using for years I've been using this service for years. I like having the option to purchase audiobooks without signing up for a membership and still get a great price. Their selection is excellent and their support is top notch.