Disappointment and Fraud I am writing to express my deep dissatisfaction and frustration with the recent experience I had while attempting to cancel my subscription to Mentordial.com. A month ago, I made the decision to cancel my subscription through the Mentordial.com website. I followed the cancellation procedure as outlined on your website, but to my dismay, the cancellation did not go through successfully. Concerned about the situation, I also filled out the contact form on your website to notify your team about my cancellation request. To my astonishment, I later discovered that my credit card had been charged for the subscription amount despite my efforts to cancel it. This was a major inconvenience and disappointment, as it is clear that your website's cancellation process was not functioning correctly. I am certain that I am not the only customer who faced this issue. In my attempt to address this matter promptly, I called Mentordial.com's customer support hotline on 9/25/2023, hoping for a swift resolution. However, I was met with a disheartening response. The customer support representative I spoke to was uncooperative and bluntly informed me that my subscription amount could not be refunded. This response is baffling, as it is clear that your website was experiencing technical difficulties with the cancellation process, and the support team was well aware of this issue, given the influx of similar complaints from other customers. I would like to emphasize that I followed the instructions provided on your website diligently, which included using the website's cancellation feature and sending a message through the website's contact form. Despite this, I was still charged for the subscription. I find this situation highly disappointing, and I believe it reflects poorly on your subscribers and the overall user experience provided by Mentordial.com. I trust that you will treat this matter with the urgency and seriousness it deserves and provide a prompt resolution.

Great experience Great experience! I had the opportunity to find a couple of highly professional mentors. It's important to allow some time for a warm-up during the first meeting, but if you come prepared with a well-crafted request, I'm confident you'll receive a wise answer. Or a wise question at least.

This is the essence of opportunity This is the essence of opportunity. A modest fee and voila! Access to industry experts who've travelled many roads and bring excellent lessons from that experience. The Mentordial mentors are often at key positions in industries and moreso, they've found where the pitfalls are too. Great guidance, feedback, constructively offered.

Fantastic product management mentors… Fantastic product management mentors that have provided detailed insights into my career and skillset. Mentors are high quality for the PM space and have been reliable. It's refreshing to meet skilled PMs willing to mentor and share experiences and help guide you with issues creating roadblocks.

A great site to source mentorship of many levels. Mentordial has been a simple, accessible, and valuable service for expanding knowledge about product professionals and norms of the field. I like the range of people and experiences that are available. I'm still getting used to the service, in order to know how best to leverage the higher-rate mentors. I think there's some practice, or guidance, to prepare for the time together in mentorship, and maximize it.