Great Prices and Exceptional Service ! I ordered two cat scratcher/loungers for my three cats. One arrived damaged through no fault of PetGuys. I called PetGuys and was pleasantly surprised when a gentleman answered on the first ring. (No computerized menu or recording : ) I explained my dilemma - he offered me options - and the entire issue was resolved in less than 3 minutes. If I could give PetGuys 10 stars I would ... they definitely put the customer and their pets first ~

Order arrived quicker than expected Bird toys arrived quickly (especially considering I am in maryland and the shipment came from California). Definitely will purchase from again!

Awesome Amazing website. They offer fantastic supplements and food for pets. Always prompt delivery without any problems.

In order to write review had to rate 1… In order to write review had to rate 1 star. Just received purchase package. Package had open box cutter in it! Lucky that I didn't cut myself. Called customer service they weren't concerned. Just said thanks for calling us next time we'll do better. Unbelievable didn't ask name. I guess this is new customer service answer.

I really am upset I really am upset, I have been buying the real meat turkey and venison. from thepetguys. In my most recent order for 5 lb that was $$$$ costly it was mostly filled with meat dust and powder. I called but no one answers the phone. I sent a few emails. no response. where is the great customer service you are all talking about. Who can I talk to.