Terrible customer service Terrible customer service. Wouldn't answer any questions regarding the new site, and the replies were riddled with spelling and grammar errors. One operator even claimed to be the manager. Had to report him, which really angered the operator (they're from the Ukraine. Please be careful).

My experience with this site has been… My experience with this site has been 100% satisfactory. Here are the advantages; ~reasonably prices, and regular sales ~great selection, and high rate of request fulfillments ~Highest quality (320kbps) on majority of mp3 downloads ~site saves historical downloads, so you can retrieve stuff lost or missplaced... Panda mp3 makes you buy it again after a 48hr window to download closes. I've been a member since May 2011, have had "zero" problems with this site. For any "collectors" out there, this is a great option to save and store, not just play and forget.

Illegally selling music which they have no right to do This site steals artists music and then sells it for a profit - giving NOTHING to the musicians who created the music. This is morally wrong as well as illegal. That's the equivalent of me going into a carpenters shop/or a bakery or anywhere they actually make something (like musicians MAKE music), helping myself and then going out and selling it!!! WRONG WRONG WRONG!!! They're stealing from musicians!!!! And anyone supporting them is doing so too. And for all you people who think music should be free - would you work for nothing? Musicians have to pay their bills too, and there are costs involved in recording and producing music. And no musicians don't make a lot of money playing live!!! That's a joke!!!

Very good customer support Very good customer support. Answered my questions within a very short time. Very limited amount of advertising. Occasional seasonal deals will show up in my email box but it's along the lines of Valentines day, etc. that I will ever see anything. Been using the service for about 10 years. I'm not a heavy user but they are always there when I need them.

Support Russian mafiosi while kicking your favourite artists in the teeth! As an added bonus, they will share your credit card and contacts details with anyone willing to pay for them. On the other hand you will obtain some music files you could easily have BitTorrented, or even (gasp) bought legally and cheaply from one of your disappearing local record shops. Noobs.