My experience with this site has been… My experience with this site has been 100% satisfactory. Here are the advantages; ~reasonably prices, and regular sales ~great selection, and high rate of request fulfillments ~Highest quality (320kbps) on majority of mp3 downloads ~site saves historical downloads, so you can retrieve stuff lost or missplaced... Panda mp3 makes you buy it again after a 48hr window to download closes. I've been a member since May 2011, have had "zero" problems with this site. For any "collectors" out there, this is a great option to save and store, not just play and forget.

Used to be brilliant but now they have… Used to be brilliant but now they have stopped allowing you to top up by debit and credit card and now push you to use pin code reseller website to get a code which has an invalid security certificate. Very dodgy they have stopped allowing card payments so be wary people

Terrible customer service Terrible customer service. Wouldn't answer any questions regarding the new site, and the replies were riddled with spelling and grammar errors. One operator even claimed to be the manager. Had to report him, which really angered the operator (they're from the Ukraine. Please be careful).

Been a user for over 11 years Been a user for over 11 years, started when I had to rip my CD collection due to divorce (over 1000 CDs - you don't want to know the fight) never had an issue. Why pay apple1.29 or whatever it is now, a song when you can get them for 10 cents or 5 cents on holidays. Yes one more step to get to an I phone or I device loaded but not an inconvenience. They always get what I request - even obscure stuff. Look for holiday sales - I always buy $100 AND GET ANOTHER $100 FREE - My music collection is over a terrabite now and keeps growing thanks to this site.

Very good customer support Very good customer support. Answered my questions within a very short time. Very limited amount of advertising. Occasional seasonal deals will show up in my email box but it's along the lines of Valentines day, etc. that I will ever see anything. Been using the service for about 10 years. I'm not a heavy user but they are always there when I need them.