Terrible customer service Terrible customer service. Wouldn't answer any questions regarding the new site, and the replies were riddled with spelling and grammar errors. One operator even claimed to be the manager. Had to report him, which really angered the operator (they're from the Ukraine. Please be careful).

Been a user for over 11 years Been a user for over 11 years, started when I had to rip my CD collection due to divorce (over 1000 CDs - you don't want to know the fight) never had an issue. Why pay apple1.29 or whatever it is now, a song when you can get them for 10 cents or 5 cents on holidays. Yes one more step to get to an I phone or I device loaded but not an inconvenience. They always get what I request - even obscure stuff. Look for holiday sales - I always buy $100 AND GET ANOTHER $100 FREE - My music collection is over a terrabite now and keeps growing thanks to this site.

My experience with this site has been… My experience with this site has been 100% satisfactory. Here are the advantages; ~reasonably prices, and regular sales ~great selection, and high rate of request fulfillments ~Highest quality (320kbps) on majority of mp3 downloads ~site saves historical downloads, so you can retrieve stuff lost or missplaced... Panda mp3 makes you buy it again after a 48hr window to download closes. I've been a member since May 2011, have had "zero" problems with this site. For any "collectors" out there, this is a great option to save and store, not just play and forget.

Lots of tunes, limited pay options. Plenty of tracks there, so a tick for that (if you're ok with the legal grey area & artists definitely not getting anything), and the mp3 quality is decent, but if you don't have a VISA card (or more obscure Onepay, or a giftcard) then the show's over, no other way to pay. Also it requires a minimum $15 payment (goes onto your account as a credit). Both of these are things you discover right at the end of the process. Frustrating.

Normally great but... Normally great ... been using for many years. However, for the last 48 hours I cannot access the site via Chrome or Edge. I get the following message: Your connection is not private Attackers might be trying to steal your information (for example, passwords, messages or credit cards) NET::ERR_CERT_DATE_INVALID If I risk it on Edge I cannot see any images, nor can I listen to previews as before. Haven't tried to download any files for obvious reasons ! Is this the end of them ... or have they simply not renewed their privacy certificates ? Either way it needs to be sorted as it's unusable at the moment :o(