Terrible customer service Terrible customer service. Wouldn't answer any questions regarding the new site, and the replies were riddled with spelling and grammar errors. One operator even claimed to be the manager. Had to report him, which really angered the operator (they're from the Ukraine. Please be careful).

Very good customer support Very good customer support. Answered my questions within a very short time. Very limited amount of advertising. Occasional seasonal deals will show up in my email box but it's along the lines of Valentines day, etc. that I will ever see anything. Been using the service for about 10 years. I'm not a heavy user but they are always there when I need them.

Lots of tunes, limited pay options. Plenty of tracks there, so a tick for that (if you're ok with the legal grey area & artists definitely not getting anything), and the mp3 quality is decent, but if you don't have a VISA card (or more obscure Onepay, or a giftcard) then the show's over, no other way to pay. Also it requires a minimum $15 payment (goes onto your account as a credit). Both of these are things you discover right at the end of the process. Frustrating.

Used to be brilliant but now they have… Used to be brilliant but now they have stopped allowing you to top up by debit and credit card and now push you to use pin code reseller website to get a code which has an invalid security certificate. Very dodgy they have stopped allowing card payments so be wary people

Great shop I'm never going to buy another physical cd again. Not after I have found MP3va. It contains a lot of artists within a variety of genres, its really cheap and the user interface is nice and non-tecnical. I was happily surprised when I recieved a small present from mp3va on my birthday. Only 3 dollars, but still it corresponds to two albums, and the thought also counts. The only critique so far is, that they didn't accept visa last time I tried to add money to my account. But "with a little help from" support it was fixed with PayPal.