Terrible customer service Terrible customer service. Wouldn't answer any questions regarding the new site, and the replies were riddled with spelling and grammar errors. One operator even claimed to be the manager. Had to report him, which really angered the operator (they're from the Ukraine. Please be careful).

Used to be brilliant but now they have… Used to be brilliant but now they have stopped allowing you to top up by debit and credit card and now push you to use pin code reseller website to get a code which has an invalid security certificate. Very dodgy they have stopped allowing card payments so be wary people

Been a user for over 11 years Been a user for over 11 years, started when I had to rip my CD collection due to divorce (over 1000 CDs - you don't want to know the fight) never had an issue. Why pay apple1.29 or whatever it is now, a song when you can get them for 10 cents or 5 cents on holidays. Yes one more step to get to an I phone or I device loaded but not an inconvenience. They always get what I request - even obscure stuff. Look for holiday sales - I always buy $100 AND GET ANOTHER $100 FREE - My music collection is over a terrabite now and keeps growing thanks to this site.

This is one of the best companies I've… This is one of the best companies I've ever had an opportunity to do business with. I found them in 2013 and for 5 years now they've been nothing less than completely stellar. Their customer service is impeccable and their response time to requests are not to be beat. It's almost unbelievable. Give them a try and I'm sure you will be easily as satisfied as I am.

My experience has been great!! My experience has been great. I have found many obscure mp3 albums here for which I have been searching fruitlessly elsewhere. And the mp3va team has found many of my further obscure album requests. Their communication is great and I have had no problem with their customer service. The prices and ability to chose the tracks that I want is a phenomenal thing!! I can't say enough good about the site!!