
Simon.C
CATerrible customer service Did not actually want a saber from here so I was trying to cancel my order maybe an hour after I placed it they never once responded and still sent the package terrible company with no customer service at all.

Pat
GBDon't Buy at TXQ SABER *** BEWARE! *** TXQ SABER RE: Order #TXQ-2627 BUYER BEWARE! Hello... We recently placed the above referenced order. We received the product and briefly examined it. As the battery needed its initial charge, we decide to place it on the charger with the included charge cable. Upon attempting to apply the wrapping on the handle, while charging, the item started to smell, and we initial thought it was the wrap being heated up while charging, but it was not. What we smelled seemed to be circuitry or components, not the wrap, as we later found out. We unpluged it and examined the unit and it did not turn on. There is something wrong with this unit (defective) and it needs to be exchanged/returned. I attempted to call your company twice and the Google Voice message system turned on twice, but no messages were left. Why is the address on the invoice a Great Clips Hair Salon and the address on your website Flora's Beauty Supply that Google Maps states it is "Temporarily Closed"? Something is VERY SUSPICIOUS HERE! Please contact me straight away so as to not delay this matter further as it is a birthday gift. Thank you kindly

Andrew Matthews
GBMay was fantastic and provided the⦠May was fantastic and provided the shipping details as soon as they were available. My son loves his new lightsaber... Even if it isn't "real" lolol