Scam and racist They refuse to combine items to force me to pay multiple items. Very rude and racist with foreign customers. Stay away from them.

Ordered train track pieces and paid for… Ordered train track pieces and paid for expedited shipping. Customer service wouldn’t ship to my address and forced the shipment to go to Walgreens after delaying the shipment multiple days because they were too lazy to ship. Absolutely do not recommend them.,,,”Frankie” in customer service there to make your experience horrible!

Poor graders over rated items… I have purchased many parts from Trainz. Many times they shipped parts advertised as original Lionel and they were reproductions. The latest I purchased 3 Lionel original boxes. They were graded as per TCA Standards VG very Good. Yes there were water stains. One box had so much tape it was ridicules. Another box had water damage I had to rebuild the corner. That was not mentioned in the ad. Iris said it was graded as good. I told her to read the listing it was graded as VG very good and to stop protecting the incomputant graders they have at Trainz. On another note their Private car club is a waste of money.

Very poor customer service Very poor customer service. Cancelled order, but they shipped anyway and did not refund shipping charges after their mistake. Do not recommend.

i buy a loco sound train used it was… i buy a loco sound train used it was shell was broken and broken off coupler