Bylders.co dispute letter Bylders.co dispute letter To Whom It May Concern: I am writing this letter to explain my relationship with bylders.co I saw an ad on social media for a done for you shopify store. I scheduled an appoint to speak to a representative. I asked many questions including whether or not the store would include a subscription service for recurring revenue. I was told that the store would indeed have a subscription service for the products, to take advantage of recurring revenue for the store. I agreed to purchase the store for $5,000 with a down payment on credit card. I used my American Express card for this deposit. I was told that the product review would take a few days. A week later I inquired, and was told that the person in charge of product selection had been sick, and it would be another week. I waited another week and was given the product selection. I was underwhelmed. I indicated that it didn’t look like the products available would be available for a subscription service, but I was told to trust the process. I agreed to what I thought would be the best of the horrible selection of products. After numerous contact attempts from me, they finally put a template on a shopify store with the product, once again, no subscription service. I was again told to trust the process. I was told I needed to pay for the shopify store, so I spent over $300 to pay for a years worth on the shopify platform for the store. I also purchased a domain for over $300 to use for the store. Time kept going along an no update. I repeatedly tried to contact them with no update. The shopify store was merely a template. There was no real product, no source for the product if someone purchased, and no logistics to complete the order. Once again, no sign of a subscription service. The owner of the company stopped receiving my calls. Phone calls to him resulted in going to a voicemail that wasn’t set up so I couldn’t leave message. He preferred What’s App, but when I called him there, the calls were declined. After over 100 days, I told them they needed to complete my order or give me my money back. They once again assured me that they would fulfill the terms of the agreement. That never happened. Finally I requested my money back and they stopped responding altogether. I am disputing the charges, and filing a complaint with the Attorney General’s office.

Misleading!! I first saw Bylders add on tik tok and filled out my info. I then scheduled a call with Anthony. During this call I was told, by Anthony, that I could make 5,000+ a month if they built a shopify store for me. He told me how to setup the financing to buy their services and even told me what to put on the application for the loan in order to get my loan approved. That was my first red flag. He also said all I would have to do once they build my store is push a couple buttons to run my store and I would be bringing in money every month. Well needless to say all this was false. They sent me a module that didn't even give you much and a week or so went by before even talking about a product to sell and even though I reached out to them often, it took more than a week, as I was told it was only going to take, more like 3 weeks to actually have a complete store, but then no direction on what or how to even get it going. After having gone through frustration and feeling left with nothing, I requested a refund for this nightmare and Ally called me and convinced me that she would start from scratch to build me a better store. I didn't have any faith in this, however she said she would personally handle this herself to make sure that I would make the money that they said I would. She picked a product that she said would do really well on shopify and built a new store for it. Well after another week and a half they said here you go. That's it! I said from the beginning that I was not knowledgeable about computers and they didn't give me any direction on what to do next until I reached out to them constantly. Gabby is the only person that worked with me to help me open the store and get it going. The product that Ally put in my store was a winter coat, but by the time it was finally ready to sell, it was in February, which was nearing the winter season. Needless to say I only made 2 sale, which by the way, was from my mom and a friend of mine who bought them to support me. I ran a ad on tik tok and for a few days and seeing no interest in this winter coat was happening, I didn't want to lose anymore money on this product. I have spent a lot of money on absolutely nothing. My advice for anyone who is thinking about using Bylders to build them a shopify store is to shop around for other e-commerce services. There are definitely more affordable options available and don't expect them to follow up with you. It was the worst experience I have ever had with anyone.

New Year New Me I set myself a goal in the New Year to reach a whole new level, and Bylders helped me accomplish that. I have been (unsuccessfully) dabbling in ecom since the end of 2022 with little to no guidance other than videos from "gurus" on Youtube. I started looking for a resource to help me kick-start a store, and I am someone who shops around thoroughly. I came across Bylders and had a call with a rep who was really helpful in answering all my questions. I did my research and decided to take the leap and invest. The turnaround was about 4 business days, and I saw the results immediately. I was a little skeptical about sales starting immediately, but... it was true! With the guidance of the team at Bylders, I reinvested a lot of the store's profits into paid ads and allocating funds to the right resources, and I can now proudly say that I am the owner of a successful store. Thank you, Bylders, for helping me reach this goal. I look forward to working closely with you towards the Partner Program!