Vydia

New York, United States
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1.20
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

0.00%

1

95.00%
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Prophecy Gonzalez
US

Vydia crossed the line I haven’t left a review online in almost 4 years but I have got to say I never honestly seen a company lose so much of its respect and credibility like this one. Not only is the Vydia mobile app non existent now, Years ago you could call Vydia with the contact phone number and a live representative would answer your call and help you with any issues you had at all. I have been waiting over 2 weeks just to simply post a new banner picture for my channel and get rid of a few of my lyric videos so I can post new and more updated versions. None of my emails ever get replied, when you call now some machine answers and hangs up after a brief message. I’m sorry but after being a loyal costumer since 2016, it’s time for me to move forward. It’s clear this company is only a shell of itself and definitely going down hill. And it’s not fair as a paying customer I can no longer manage or edit my video profile. I predict in a few years this company will no longer be running. The competition now for independent video distribution is getting big. Companies like DistroVid and DistroKid have awesome costumer representatives. I know because I use them for music distribution which now I might have to switch to Video distribution as well.

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Mel
US

Absolutely horrible experience with… Absolutely horrible experience with Vydia. I have asked them multiple times to update my files, and although after weeks of asking, they did update them on their website itself, none of the changes showed up on the platforms! So ultimately after well over a month, nothing has been done. They don't let you update your own catalogue, and don't get back to you for days or weeks at a time. I would never recommend working with them to anyone. Stay far away. **Update: I have some connections in the business, and because of someone reaching out one of the higher ups in the company called me and personally assured me that he would look into my case, and be my personal point of contact moving forward. He promised to call me the next day to follow up. He never called me, and didn't return my calls afterwards. Nor was the issue resolved in any way. I am still waiting for them to just delete my files so I can move to another distributor. I am beyond frustrated. How a company could treat its clients like this is beyond me.

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Rose Pham
VN

Please back my money! Please back my money! Vydia has made one-sided accusations that I violated the contract but did not have any specific evidence. They delayed the payment of September 2022 and said that they are upgrading the system and will pay later, then they locked my dashboard account, followed by ignoring my email after sending an email to tell me the violation. They did not let me have the opportunity to discuss or let the two sides support each other to find the best way to handle it - something that always exists in all collaborations. The total royalties for September to November 2022 are about 20.000 dollars. I have the detailed report for Sept and Oct, they are over 12.000 dollars. If their partner has a violation (in case of a violation that has been verified with clear evidence), they also can not keep 100% of the partner's revenue as Vydia is doing. Do not rob all the effort of such small artists!

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Sam Calforn
IN

No Payment after october Same problem I’m facing, no payment after october. How do i get my money, they have 6500 dollars of mine. How can they get away with it.

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Bob
MX

Vydia is keeping our money Last payment was October, since then, Vydia just stopped making payments, they only said that they are working and updating some internal processes and they will complete that project within the next "few weeks" but for now it's been 4 months and they just keep saying the same.

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