Danielle Reed
GBNot pleased at all I ordered a book for a class almost 2 weeks before the class began. When I first found the listing for the book it said that estimated delivery was 3-5 days. However once the order was placed, the delivery time changed to 17 days. The book ended up arriving 3 days after my class started and I was very displeased. When I emailed customer service asking where my order was and for an explanation regarding the huge difference in shipping times, I received a response that was totally generic and did not answer my questions at all. I was upset, and it upset me even more that every other attempt to make contact was totally unsuccessful. I will never use this company again. I'll pay extra to deal with a reputable company
thekeel
GBDependable, good prices, will order from again I had reservations after reading some impatient or negative reviews but I have to say my experience with a gift order was completely satisfactory. I was able to contact the company directly and speak with a very courteous rep on the first try when I wanted to find out whether the book was available. I ordered it on Dec. 6 and it was delivered on Dec. 18, which I thought was quite reasonable. Yes, this may be longer than from other sites, but Printsasia clearly stated that it might take up to 4 days for it to be shipped -- and their price was about half that of any other source even though its condition was new and not used. Based on this experience Printsasia will now be one of my first choices for my book needs.
mark rumreich
GBnonexistent customer service I ordered my book over three weeks ago and still haven't received it, and need it for a class that started yesterday. No replies to my emails, they don't reply to their online message form, nobody answers the phone and the online chat is unmanned.
Nagasrinu Guntupally
INI ordered my visiting cards since 10… I ordered my visiting cards since 10 days ago and still haven't received it, and need it for a business requirement. No replies to my emails, nobody answers the phone calls and worst customer service
Tomas
ESPoorest customer service I've ever seen They have good prices so If your book arrives in good condition, you will get a good deal. If not, you can forget about getting an exchange. Two emails sent with no reply at all. No contact telephone number, useless online chat... Delivery took also quite a long time... Is it not possible to rate zero starts ??