nonexistent customer service I ordered my book over three weeks ago and still haven't received it, and need it for a class that started yesterday. No replies to my emails, they don't reply to their online message form, nobody answers the phone and the online chat is unmanned.

Great online book seller, excellent customer service It's a great website to buy books.Shipping is a lot cheaper compared to other major booksellers like Amazon.com.For eg: if you order 4 or 5 books of light weight , the shipping is usually $12 flat, ofcourse it all depends on how much the books weigh.i guess the amazon.com would charge for shipping like $ 30 or $ 40 for the same books. You can find books on a variety of subjects. I buy books on Indian classical music, Amazon doesn't have as many books available on the subject. I am so happy that I found Printsasia.com. For the amount of money I would have paid for shipping charges to other online booksellers, I am spending that money on books.Amazon, here is a lesson for you to learn...

Not pleased at all I ordered a book for a class almost 2 weeks before the class began. When I first found the listing for the book it said that estimated delivery was 3-5 days. However once the order was placed, the delivery time changed to 17 days. The book ended up arriving 3 days after my class started and I was very displeased. When I emailed customer service asking where my order was and for an explanation regarding the huge difference in shipping times, I received a response that was totally generic and did not answer my questions at all. I was upset, and it upset me even more that every other attempt to make contact was totally unsuccessful. I will never use this company again. I'll pay extra to deal with a reputable company

These people are a rip off I ordered a book through this company back on 5-31-13 & it wasn't until AFTER I sent an email on 6-10-13 that they shipped it on 6-11-13. This book was SUPPOSED to be a Father's Day gift & now it won't arrive until 6-17-13. I WILL NEVER order through this company again!!

Took forever to receive book. The ordering process was finally and I got a pretty good price on the book but it took way to long to ship. I ordered my books about 2-3 weeks before the semester started and I didn't get this one until at least the 3rd week of the semester! Unacceptable when I was told about 7 days shipping.