I messed up I messed up and Registered my chip with this company not knowing I needed to register the chip with another one. I emailed them to let them know I needed to cancel to register with the proper company. They literally handled everything amazing!! What great customer service! Thank you so much!

Website is designed to confuse and defraud The website is designed to make you think you are registering your pet's microchip but then diverts you into buying unrelated products. I thought I was paying to register the chip (which you shouldn't have to do if you have already purchased it) and receiving a tag in addition to the registration. In fact, I was only purchasing the tag. I emailed to cancel the purchase within 5 minutes, but my card was charged immediately and when I called the next day they told me it had already been processed. When I told them I would file a complaint with the FTC they refunded the money. I have received texts and emails asking me to come back to the website and register the chip. Edit with reply: I think you know exactly what you are doing: misleading people to purchase things. I am sorry that this business model works. I appreciate the refund and wish your employees well.

Registering with Petkey was a charm… Registering with Petkey was a charm after having experienced a nightmare on the net and on the phone with the leading competitor. I rest comfortably in knowing that I will be able to locate my precious Bella if she is ever lost or is taken. If I should ever have any more pets I will confidently register them with Petkey as well.

Rehomed pet is covered now I recently accepted ownership of my sweet pup from someone who needed to rehome him due to space issues (the home, not the pup). The official transition of Prince’s records did not go smoothly and I came to learn, from PetKey to whom I was referred when I investigated, that the original chip # was never registered with any other tracking company. The PetKey agent was very calming and reassuring in the registration process and now I trust that if Prince gets lost, it will be possible to get him home to me, quickly. The chip manufacturer confirmed to me that PetKey was a good provider to use.

I was also redirected to this site but… I was also redirected to this site but it seemed legitimate. I paid for a lifetime chip registry and also ordered other items like a pet ID card a window cling for the fire department etc etc. After a month of not receiving the items I emailed them and received an email back literally being ordered not to contact them again until July 17th. I'm not kidding it was the rudest email I ever got. Waited another few weeks and emailed them July 14th said I still don't have my items I have an email saying the woman was going to go check in the warehouse and see where my order was. It is now July 18th I still have not heard back and am forced to go to the Better Business Bureau this morning. My advice run run and find yourself another service