Expensive and disappointing service After a long conversation I thought I'd give the shirts a try, but with the dollar conversion they became very expensive. When they arrived they were far too big and when I wrote to them to ask about exchange was advised as they were so cheap no exchange possible, maybe I could gift them. I ordered size 14 and received size 22. I can't afford to give away $200 worth of clothing so incredibly disappointed. The skirts look nice, just far too big. Will not buy again.

I ordered the 3 ply hemp yarn I ordered the 3 ply hemp yarn. It was moldy and smelled moldy. I tried everything to get rid of the mold but it was so embedded. I wrote to the company and got some story about how the monsoons affect the yarn and they have a process for getting rid of the musty smell. The yarn was dark with mold and I was coughing trying to work with it. I ended up throwing it away. It's not ok to sell moldy products no matter what the story of the company. 38 dollars for two things of yarn that are now trash. Honestly from reading other reviews online I am not the first customer to get scammed by an inferior or damaged product from them. They are selling a story not actually selling quality products. There are reputable companies selling fair trade products that are not moldy and certified fair trade, support those businesses instead.

Very disappointing Very disappointing. I ordered the 3+2 ankle length skirts. None of them were the bright colors depicted on the website. The workmanship was very poor. The colors were disappointing. I received really 3 pastels, which I do not wear. The one skirt that I like is completely see through and had runs in the fabric. I will not order ever again.

I've been a subscriber for over a year I've been a subscriber for over a year. I love their yarns and skirts and I've been happy to support their mission. However.... In January a 5 pack of skirts didn't arrive. I had to escalate it to PayPal to get a replacement because they kept fobbing me off They have banned me from their Facebook groups for discussing that their black Friday "sale" wasn't really a sale, because they had increased prices the day before. More people had realised of this, but they don't like any negative feedback. I know somebody who has also gone through something similar and she had been ghosted by the company. They can't tell me which rules I have broken to be banned and they can't reinstate me either. My subscription is useless if I can't access the Facebook group, to be honest. Very disappointing considering they are supposed to "start at love". It looks like they have more than enough customers and can afford to lose a few. I'm cancelling my subscription with all the sadness of my heart, but I don't like being used.

Mixed experience Bought a pack of 3 skirts - quality good but 2 of them are in hideous colours. Then I decided to try their recycled yarn - big mistake! Yarn okay but such a tiny amount all I can make from it is a headband and the knitting needles that came as my 'mystery gift' are rubbish - they're supposed to be purple but within knitting under 100 stitches, the paint has worn off leaving plain wood.