Ivory Clo

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4.30
Based on 20 Reviews

5

70.00%

4

15.00%

3

0.00%

2

5.00%

1

10.00%
About Ivory Clo

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David Gallagher
GB

Awful, AVOID - won't refund & ignore emails I never write reviews but my experience with this company - ARMONICCI has forced my hand. The short version is, after coming across this company online and ordering a £50 hoodie from them, once received, the fit was not as described and the quality of the item was shocking, so I sent it back for a refund - to which I have never received and they have ignored all of my emails requesting my money back - totally shocking lack of customer service hiding behind a glitzy website. The slightly longer version... I ordered a 'washed style' hoodie from their website. It arrived a few days later, smelt strongly of chemicals, had no 'care' label inside to instruct on how to wash/dry etc and the branding on the chest was completely wonky with some of the lettering missing. I immediately contacted them via email as per their refund policy and explained the situation and sent them pictures. They said they could provide me a new size finished to a higher standard which I declined, stipulating I would like a refund. They provided me the returns address and I returned the hoodie to them via Royal Mail track, trace signed for delivery. The hoodie was returned, received and signed for by ARMONICCI within 5 days of me receiving it (which was well within the 14 day window from receiving the item they say returns must be back with them by). I contacted ARMONICCI via email a few days later to ask when I would receive my refund. They advised me to allow 5-7 business days for the refund to appear in my bank. Giving them some buffer time, I allowed 11 business days before contacting them again to inquire in to the whereabouts of my refund. This time however - no reply. I emailed them again, after 13 business days - no reply, and again after 15 business days - no reply. I even informed them I would be leaving a negative review if I didn't recieve my refund by the following Wednesday, allowing them 18 business days in total to refund me, and still, nothing. I am now £50 out of pocket because this company appears to have decided that they want my money whether I have a product from them or not. I am a busy man, with a family and a full time job, and haven't got the time to keep chasing this. I shall be reporting ARMONICCI to Trading Standards next, as even though they won't be able to help me get my money back, perhaps they will be able to investigate this company and prevent this issue happening to other future customers.

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Anhal Muhammed
IN

I have ordered a t shirt on October 07… I have ordered a t shirt on October 07 in which they came to saying that they want a Collab with me . I still didn't get my order or the money. And i tried to contact them on Instagram first in which they asked me the Collab for which they never gave a reply for . Later i mailed them saying the issue which also didn't get a reply. Now they'll just give a reply to this message saying that it's some issue with the courier service but it's been nearly 2 months i have nothing. This was a total scam for me and never shop from this site . Customers got no value here and not sure whether they so me as a customer since I didn't get my product and money. It was a total scam

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Micah Bell
GB

Never Again Never Again. Ordered something over a week a ago, and got it after a week or so. Tried contacting Customer service but got no reply. What’s the point having a business if you don’t prioritise your customers. What’s the point paying for 1-3 day delivery and not receiving it in that time frame. At least underline on your site if there’s issues with shipment. Only giving 2 stars just because of products.

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Luca
GB

Amazing company… it has been great… Amazing company… it has been great armonicci reached out to me and I signed up on there ambassador programe it’s been great so far I love there style of Clothing and top quality garms it has been a genuine joy working with them I highly recommend buying from there store

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Emanuel Sibingo
PT

Great Brand Great Brand, Ordered Two Shirts and im in love with them, due to their quality. I will definitely be ordering more products from them!!

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