I have paid everything including… I have paid everything when i have placed the order, including delivery (to europe, italy), and when the carrier came to deliver the order (after waiting few long weeks) he asked again for delivery fee. I have contacted the home of poi support afterwards to ask why the carrier asked for delivery fee again and they responded saying the price is for taxes. When i have asked what taxes they responded "custom duty taxes?" exactly like this. Bad customer support and I have ended up paying more than 60 euro in total for delivery (initial delivey taxes at the time of placing the order, plus these invented custom duty taxes). They are not serious and the customer service is not helping and they are also treating customers with ironic atitude. I do not recommend ordering from them. Terrible experience (oh and they ship from Hong Kong). Also, the fire fans that I have ordered are not comfortable (the space for the fingers where you hold the fans is too tight).

Product was great Product was great, glow ball poi ropedart, until it broke.