BUYERS BEWARE You cannot trust this ethically-bankrupt company to do the right thing. They have non-existent customer service – I never heard back from them after multiple attempts. I ordered and received a very large, heavy framed print. Once received, I found the print was torn. The interior and exterior packaging had no damage, so clearly the print was packaged with the damage already inflicted. Immediately I sent photographs of the damaged print to the company, to which I also received no response. Only after I initiated a Pay Pal case did the company respond. And their solution? I PAY THE RETURN SHIPPING for a large, heavy, damaged-by-them framed print from the USA to GERMANY, and then they would refund ONLY my purchase price. UNPRINCIPLED TO THEIR CORE!

Highly satisfied. Recommended. - Perfect quality. - Production and delivery much faster than expected. - Overall very satisfied with this product, as well as the others I previously ordered at the same provider. Thanks to the team! Christoph (Germany)

art prints is a fraud, they will rip you off. Ordered a product, canceled that order and they shipped anyway, when I showed them the proof, they told me to f-off and were insanely rude, would not even try to compromise, or work with me. They do not care if your product is wrong, if there is an issue or if you like me told them do not send it.. they will charge you anyway DO NOT give these thieves your credit card info for any reason. They stole from me, they will steal from you.

Highly recommended I ordered from this company a few times already. I was fully satisfied by each of the order, which arrived in time and very safely packaged. The quality of the print and the frame is always excellent.

Solved my problem after delivery I am editing my review, the customer service reached out to me and offered a fair solution to my order. I really value this and appreciate it and changing my review as resolved with 5* I will purchase here in the future! ---- Original review: We placed our order (16064094834842619) in the event "buy 1 get 1 free". The website preview had an error claim the stretcher to be included. After the payment, I received an email to check the order for errors and to respond if an issue is found. I noticed the issue I immediately left 10+ emails/calls/call messages requesting the issue fix/cancel my order. No one picked my phone next days, no one responded to my messages or emails up until next Monday 5 days later that it has been printed and is being shipped with errors! After negotiation they let me make another order to replace this original order but for the "FULL PRICE" this time 100 USD more and smaller size. ------- Quality 5* Customer service 5*