ordered a pyrography kit price £38.50… ordered a pyrography kit price £38.50 plus postage imagine my disappointment when i visited the manufacturers site and found the same item for £16.99 so i could have purchased 2 for the same price plus change. so beware of the prices and search around before you buy.

100% perfect service from begining to… 100% perfect service from begining to end many thanks Jackie & Sarah Ted Crook

Excellent Quality and Lovely, Helpful Customer Service Excellent Quality and Lovely, Helpful Customer Service. The goods and tools ordered from the identity store were excellent quality, the delivery was super quick and I even received an acknowledgement email with a thank you note. It's rare that you receive customer service like that today. I telephoned the store before ordering and I found the person I spoke to very helpful, which allowed me to purchase exactly what I needed. I would highly recommend The identity Store for all your leather crafting needs.

LOVE this shop LOVE this shop! I have been buying from them for years. So much leather, tools and other items to look at and buy. I do buy online and I also go in to the store. I am always welcomed with a smile by the owners, who are very helpful and allow me to look through materials without trying to push sales/items on me (like some shops do) which is great because I can take my time and find exactly what I want.

Great company So far i have ordered leather 3 times from this company, all three times I’ve been surprised by great quality of product and customer service. Also it’s super lovely to receive printed invoice with hand written thanks from company. Thank you for your business!