The product arrived in good shape but no lighting string The product arrived in good shape very well packaged the delivery company did an excellent job everything was there except for the string of lights which you mentioned that they are included in your video that plays for the product on your web page I sent service department of note that I did not receive those lights and did not hear anything back from them but no lights are not deal breaker. it just that you shouldn't be advertising that they included if you're not going to include them but the product itself overall is good I would recommend anybody who assembles one of these not tighten up all the screws until all four corners are done a little tight and also there's a little sag on the 10-ft span of the louvers themselves water doesn't come in but you get gaps of light coming through otherwise I'd give the product 95% quality and everything went very well.

We have been reaching out to the… We have been reaching out to the company with a warranty request because our item was received with a damaged part and NO ONE will contact us.

Still haven't received products. -

purhased a kitchen faucet from lowes… purhased a kitchen faucet from lowes last jan 2023 ,after i installed it the water had a terrible taste i throught it would get better with it being new and it would go away. it never did wrote the company and they never had a complaint about i finally had to buy another one , lowels and and the company said that there is nothing he could do because it only had a 90 day warranty very dissatisfied will never buy anything from lowels or mondawe again. i payed 273.88 dollars for it .

Even a caveman can put it together. Went together extremely well, everything lined up, no problems. I'm 77yrs old and built entire Gazebo myself it's that EZ.