Great service !!! -

Poor Quality and Bad Installation Service Worst experience, definitely DO NOT recommend Aesthetix Furniture! If you don't mind date slippages, shoddy installation and poor product quality with hinges coming off (or waiting a 2month+ to never or them to fix their own wardrobes when the hinges come off), then place an order with them. This company's installers were extremely careless in our home and stained newly installed carpets with adhesive glue which we then had to pay to have cleaned. They left several marks on furniture in our bedroom by standing on fabric chairs because they came unprepared for the installation. When issues were flagged to Hardy as soon as these kept popping up (very glad we have photos and evidence of communications), we received polite yet empty, half-hearted apologies and no real attempt at fixing defective wardrobe doors. Adhesive drip mark stains were left on the wardrobe exteriors and we were told to wipe off ourselves with spirit!! The installer was blamed (despite stating their team is their pride) but the wardrobes themselves do not stand the quality or time test. This is not a company I see lasting because there is a lack of product quality or post sale integrity. There is no pride in their product or accountability despite stating on "they leave no stone unturned to maintain quality" on their Customers should not be put in a position of fixing wardrobes installed in April by September of the same year. We have now ha to pay a tradesman to have their shoddy workmanship fixed as they kept promising a return appointmentto rectify which never materialized. One wardrobe door is now completely off its hinges despite claims made of highest quality German mechanisms. I wish I never came across Aesthetix Furniture and these are not products from that stand the test of time 😥

Fantastic product and service? Ordered a four double door wardrobe. Had excellent service from Tony who came round and drew a fab sketch of our ideas in about 5 mins, incorporating all that we wanted. He gave us a very good quote. Two weeks later, the materials were delivered and the fitters assembled it in the course of a day. Exceptional quality of materials and work. The wardrobe is beautiful, solid, functional and labour and parts are guaranteed. Thoroughly recommend, you won't be disappointed!

Terrible Experience Unfortunately, we encountered a very poor experience. Really surprising given the other reviews on here. Our final decision was swayed by the ‘50% sale, ends in 3 days’ badge on their website. This is a scam as it's still on their website months later, & it most likely has been there for ages beforehand. Where do I start...The measurements taken for a quote, were the same measurements they built off. I asked if they would come & take final measurements or if we should at least approve shop drawings but they said the quote sketches were sufficient enough for factory build…. Which they weren't. Measurements were incorrectly oversized, which meant that the fitters had to spend more time on the job manually cutting boards (which was done in our bedroom/living room). This resulted in damaged walls, scratched floors & visible uneven cuts in panels. There was dust everywhere, which we had to hoover & mop ourselves each evening. The final day the fitters where here until 9pm - not fun with a 6 month old baby!! This all could have been avoided if final measurements were taken. Panels in the shelving carcass were clearly different colours, uneven & not flush. We ended up asking them to come & take it all down, it was that bad. The reasoning we were given was ‘perhaps the person at the factory is colourblind’. Our base cabinet units in the living room weren't even installed with cable holes for the TV, although I specifically requested this over email, text & phone call. I would consider cable holes a pretty fundamental part of joinery for a tv unit. We had to feed the tv/sky cables down the front of the unit, in order to plug them into the power sockets inside the cabinet below. Because of this, we couldn't close the cabinet doors - not only was this a constant eyesore, but it was REALLY dangerous with a crawling baby. We had to wait 4 weeks to get this resolved. I could (& should) have just done it myself! We had LED light strips installed in the living room joinery & asked for a remote, but we got a switch installed. When I questioned this I was told I requested a switch. I had to point him to the text message where I asked for a remote control. This seemed to be a common theme - I felt I had to ask for things over & over again, & had to prove what i asked for when instructions werent followed. Such a waste of time. If you like constantly chasing over text messages, emails & phone calls & playing project manager although you are the paying client, then these guys are for you. The joiners did come back & fix everything, but it took 4 weeks. I really wish I had spent my money elsewhere. I don't normally leave reviews, especially not bad ones as i like to give the benefit of the doubt. But I felt others should know what we went through when deciding on getting joinery done. Again, perhaps we were just unlucky as there are many good reviews. The risk is yours. EDIT: Yes, we did come to an agreement & an amount was waved from the final bill but that's because we dont have shelves. They were nice enough to agree to fit floating shelves instead, but this took too long to get going - too much chasing over text mesages & phone calls with no progress. In the end we decided to pull the plug on the shelves so we could just move on. On a positive note, the joiners (who were actually really nice people!) came back & fitted a cable hole for our TV & fixed the scratches & dents in our floors & walls. BUT... They were told to wait out front of our house until we made final payment. They were slightly embarrassed by this & it made us feel a bit threatened, but we were just desperate to move on from this bad experience.

I bought at fitted wardrobes for all of… I bought at fitted wardrobes for all of my bedrooms and a tv unit also and I’m really pleased with the end products. The service was excellent, no hard sell and the installation was done in a timely and professional manner. I did a lot of research before placing my order and aesthetix seemed most experienced and trustworthy. They gave me lots of options within my budget. Highly recommend, 5 stars from me.