Elizabeth_Michael Monaghan
GBDisappointed in return policy! … I recently purchased a set of pots and pans on 12/29. They were received within a week. They were well packed and nicely presented - considering the price of the set they should be! We unpacked them to check out the stacking capability which is very nice. I used the smallest pot to boil water and was very surprised after one use how easily they become “scarred”…yes I know they can be cleaned with bar keepers. A couple of points - they are heavy! Seniors beware the removable handle is easy to use but if you don’t the metal pot “rings” get very hot. - requires two pot holders if you don’t use the handle. The pots are also very large scale. I realize they need to be to be stackable but the smallest is not your normal small saucepan nor are the frying pans at the bottom of the stack! After all of this I realized this set was not for us and I reached out to the vendor to return the set (at least all but the one pot that I used)! They are telling me that nothing is returnable since I used the one pot! Their site says you can return unused items but it doesn’t say - that applies to an entire set if you only use one part of a set! Had I known this I would have purchased one pot to test it out then decide if I want the rest (149 vs 1k) - so beware! They seem to apply the return policy at their discretion! By the way - the communication is all through email. No one answers the phone and voice messages are not returned! For this reason I am giving them a one star!
Moe & Barbora Samieian
CAGorgeous and functional pots We absolutely LOVE our ENSEMBL cookware! While we only received last week, have already put them to good use for our busy family of six. The stack-ability, and removable handles are a game changer saving space and meeting our family's goal of 'fewer, better things'. Highly recommend them.
Raj Mukherjee
CARepeat experience as good as the first This was my second order because I really love the cookware and wanted to gift it. My first set is over 2 years old and it still is shiny and cooks like a dream. I got a second set as a gift and my friends love it too. Customer service is always helpful and were able to ship an order as a priority before Christmas. Highly recommend!
Jessica Perreault-Howarth
CABeauty and function Purchase and delivery was smooth. Very impressed with the presentation; taking this out of the box is an event in itself. It is beautifully and intelligently packaged, and everything is recyclable. The product itself is exactly as advertised. Compact, stackable, modern-looking. Pots and pans are built solidly and you get a good, even heat throughout when cooking. The removable handle is super easy to use and saves a ton of space in the cupboards (and in the fridge when storing leftovers!). The lids being completely flat is also great storage-wise, and the handle at the top stays cool during cooking. Overall a great product - highly recommend!
Robert Ferguson
GBNew smaller kitchen The kitchen in our new, super energy-efficient home has less cabinet space than the prior one. It also has a super efficient induction stove. The Ensembl cookware occupied a lot less space. Ensemble replaced a decades old and much loved All-Clad set successfully. It's attractive stainless steel and my wife now loves induction cooking.