Low quality, not as in images Bought the Jessica 11-piece nautical set and am very unhappy with the quality. It looks like a cheap version of the images they show on their web site. The square pillow has no blue piping around it and the colours look wrong. After initial delivery problems I contacted the company and they were quick to respond and rectify, however, after I received the items and sent in my feedback, I have not heard from them at all. Overall the embroidery is of very low quality with threads showing on the good side going from section to section and some sections missing the embroidery completely. There are no labels on any of the items to tell you how to wash it or what the material is made of (100% cotton???) - yes it is soft and slinky but it doesn't feel like cotton to me. I received a towel I did not order and if this review site would allow me to upload images, I would. It was shipped from Shanghai and it feels like a cheap Chinese rip-off to me. Paid top dollar for this but would not recommend. It definitely does not look like the quality in the images.

I inquired about product prior to… I inquired about product prior to purchasing and feel like what I was advised is not what I received. Then losing over hundred dollars for restocking fee is ridiculous. The item I purchased was way over priced and the product was cheaply made. I will not recommend or be re-purchasing from you. Thanks!

BETTER READ RETURN POLICY before you order If I could give Home and Tower less than one star I would. I ordered a bedspread for $ 297. I travel for my job and was out of town when the package arrived. When I actually picked up the package from my apartment mail room I didn’t like the way it looked( it looked better in the picture). When I went to return it I was told that their return policy is No returns allowed 5 days after the product is delivered, BUT I could return it for a 20 percent re-stocking fee. There was NOTHING posted online during the order process about a 5 day return policy?? It eventually cost me $74 which is more than the stated 20 Percent restocking fee. I would Never buy anything from Home and Tower again. An honest company would inform its customers in bold letters during the buying process that you have 5 days to return if you don’t like it.

Service was awsome -

Ocean Bed Set My parcel took some took some time to arrive, but was extremely well wrapped to protect my lovely super king set .