
cpmd
USPoor communication and shipping information The website doesn't give any shipping estimates. You have to choose expedited vs regular but it gives no ranges, so how would I know? As soon as I ordered, I contacted customer service to let me know the shipping time. I didn't hear anything back for 2 days, and even then, I didn't get an answer. Finally, I told him I'd have to cancel my order if I couldn't be told if it would arrive by a certainn date. By the time, many days later, he told me when it would arrive, which was a day too late, it had already shipped. Soooo frustrating. I could've gotten it AFTER the needed date for $10 cheaper through another site. Wish I hadn't ordered it now.

Lisa Hawes
USSo easy and fast So easy and fast. Pans are excellent quality. Second time we have ordered an will order more!

Arturo Lazo
USI received the item very well packed I received the item very well packed. On time. I am very satisfy with my purchase.

Cindy Smith
US15” paella pan I received my paella pan 15” a few days ago and was very happy to get it. Machika kept me up to date on the shipment and it was received in a very timely manner. However, yesterday I followed the cleaning instructions before the first use and noticed several scrape marks on the edge by the handles. I know this will not effect the performance of the pan but was surprised to see them. That’s why I gave four stars instead of five.

NAM NGUYEN
USGreat customer service -