Luxury Living Direct

Santa Ana, United States
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1.55
Based on 20 Reviews

5

5.00%

4

10.00%

3

0.00%

2

5.00%

1

80.00%
About Luxury Living Direct

We are one of the largest bathroom remodeling online stores, with distribution warehouses located across the United States.

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Myra Langsam
GB

If you want to return an item they… If you want to return an item they charge you shipping back and forth, taxes, restocking fee. Ridiculous all the charges to return something, they take all the money and return nothing. Would never buy from them again.

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Bill
GB

Do not order with these guys Do not order with these guys, they refuse to do any price match from their own website literally a day after order was placed.

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Lisa Pfeifer
GB

I am beyond upset with this company and… I am beyond upset with this company and the freight carriers they have contracted with. I bought a vanity on Jan. 28. The transport company called to make an appointment for delivery on 2/6. Then they called back and told me the shipper had suspended shipment. I called Luxury Living Direct and they told me they would resolve the problem. Their intermediary, Custom Companies (shipper), says Luxury Living Direct knows why they won't release my shipment. Now Luxury Living won't take a call ("leave a message") or email me back. The customer service rep "Ella" has a "out of office" message. Are these people going bankrupt or what? Meanwhile, my vanity sits on a truck in Houston and my 86 year old mother waits to move into a house.

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Peter Kay
GB

Still waiting to hear about the delivery of my order… Ordered a piece of furniture on the 30th November with next day delivery. Apart from confirmation of order I have neither received anything or heard form the company, despite multiple e-mails.

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Lisa
GB

Our marble vanity top arrived cracked Our marble vanity top arrived cracked, we've called several times, left message and email but no response. Do expect any customer service or if you like to waste your time go ahead.

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