Luxury Living Direct

Santa Ana, United States
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1.55
Based on 20 Reviews

5

5.00%

4

10.00%

3

0.00%

2

5.00%

1

80.00%
About Luxury Living Direct

We are one of the largest bathroom remodeling online stores, with distribution warehouses located across the United States.

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Nicole
GB

Over two weeks later Over two weeks later, I don't have my vanity top. The first arrived shattered. A replacement was sent pretty quickly, but it hasn't arrived yet. UPS didn't deliver on time, and tracking tells me the delivery date is unknowable. Only one of the 5-6 emails I've sent regarding this purchase has resulted in a reply. None of my phone messages have been returned. I would be reluctant to purchase from your company again

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Luke Walley
GB

This has to be the worst customer… This has to be the worst customer service out there. Ordered my watch over 6 weeks ago and it still hasn't shipped. They don't answer to emails and there is no number to call them. Definitely don't recommend buying from here. Would mark it a zero if I could. They are essentially scammers.

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Phillip
GB

Do Not Buy from this Company! Do not buy from this company. I bought a vanity, vanity top and mirror. All were damaged. Company will not refund or send me new product because I missed their 2 day deadline. Mirror was shattered and frame deeply scratched. Vanity was deeply scratched. Vanity top was broke into 3 pieces. Terrible customer service!

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Brandon
MX

Think Again Before Proceeding I paid for expedited shipping so I could have the watch for a wedding I was attending. I order 2 weeks prior to the event, even with expedited shipping it took 3.5 weeks to arrive. What they don't tell you is it takes over 2 weeks for them to process the order. Also they DO NOT refund shipping even if it takes 3.5 weeks for an "expedited" delivery.

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customer
GB

So far the experience has been a poor … So far the experience has been a poor one. After paying for the vanity I ordered I never received the confirmation email they said they sent out. It also said delivery would take 3 business days. I called to get the confirmation a couple days later and it still wasnt shipped. We are on a time crunch because the crew is here finishing the bathroom and the vanity still has yet to arrive.

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