Myra Langsam
GBIf you want to return an item they… If you want to return an item they charge you shipping back and forth, taxes, restocking fee. Ridiculous all the charges to return something, they take all the money and return nothing. Would never buy from them again.
Thomas Wunsch
GBCautiously optimistic … Paid for expedited shipping 2 weeks ago. Still nothing. *IF* I get a response from them, it’s a generic copy/paste. Hopefully the watch shows up, as it was a great deal. Otherwise, I’ll have to contact my card company for a chargeback. Laughable customer service. Proceed with caution, as some of the deals are almost worth the aggravation. But make sure you use a card company that has your back if something goes south.
Ellen
GBVanity as expected except for backsplash Delivery of vanity went well. We had a contractor install the vanity, plumb the sink sand hang the mirrors. Everything looked like the photos and looks great. Only issue we had was that the backsplashes that were delivered were 2 different thicknesses. One was 1/4” the other 1/2”. We ended up using leftover tile for a backsplash instead of dealing with waiting for returns since our contractor was ready to install.
Lisa
GBOur marble vanity top arrived cracked Our marble vanity top arrived cracked, we've called several times, left message and email but no response. Do expect any customer service or if you like to waste your time go ahead.
Bill
GBDo not order with these guys Do not order with these guys, they refuse to do any price match from their own website literally a day after order was placed.