Luxury Living Direct

Santa Ana, United States
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1.55
Based on 20 Reviews

5

5.00%

4

10.00%

3

0.00%

2

5.00%

1

80.00%
About Luxury Living Direct

We are one of the largest bathroom remodeling online stores, with distribution warehouses located across the United States.

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Thomas Wunsch
GB

Cautiously optimistic … Paid for expedited shipping 2 weeks ago. Still nothing. *IF* I get a response from them, it’s a generic copy/paste. Hopefully the watch shows up, as it was a great deal. Otherwise, I’ll have to contact my card company for a chargeback. Laughable customer service. Proceed with caution, as some of the deals are almost worth the aggravation. But make sure you use a card company that has your back if something goes south.

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Katy
AU

Shockingly poor communication Shockingly poor communication. When I enquired how long before my furniture arrived I was given the name of the transport company and told to contact them. Guess what, the transport company would only deal with the company. The directions for how to put together the furniture when they arrived were not readable. I asked them to email a copy and still waiting for a response. When the furniture arrived it got scratched coming out of the box, cheap nasty furniture. Do not buy from this company.

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Bill
GB

Do not order with these guys Do not order with these guys, they refuse to do any price match from their own website literally a day after order was placed.

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Lisa
GB

Our marble vanity top arrived cracked Our marble vanity top arrived cracked, we've called several times, left message and email but no response. Do expect any customer service or if you like to waste your time go ahead.

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Luke Walley
GB

This has to be the worst customer… This has to be the worst customer service out there. Ordered my watch over 6 weeks ago and it still hasn't shipped. They don't answer to emails and there is no number to call them. Definitely don't recommend buying from here. Would mark it a zero if I could. They are essentially scammers.

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