Luxury Living Direct

Santa Ana, United States
image
1.55
Based on 20 Reviews

5

5.00%

4

10.00%

3

0.00%

2

5.00%

1

80.00%
About Luxury Living Direct

We are one of the largest bathroom remodeling online stores, with distribution warehouses located across the United States.

Tags
Contact Info

You need to Login first to submit your review.

image
customer
GB

So far the experience has been a poor … So far the experience has been a poor one. After paying for the vanity I ordered I never received the confirmation email they said they sent out. It also said delivery would take 3 business days. I called to get the confirmation a couple days later and it still wasnt shipped. We are on a time crunch because the crew is here finishing the bathroom and the vanity still has yet to arrive.

image
Luke Walley
GB

This has to be the worst customer… This has to be the worst customer service out there. Ordered my watch over 6 weeks ago and it still hasn't shipped. They don't answer to emails and there is no number to call them. Definitely don't recommend buying from here. Would mark it a zero if I could. They are essentially scammers.

image
Mary Dix
GB

Overall Happy with Purchase and Delivery My vanity arrived within the allotted time and appeared to be in good condition. We took photos of the boxes upon delivery. We did not open it right away due to delay issues in our renovation process. When the time came to install the vanity everything looked good except the backsplash was broken in half. We were so glad the countertop was intact because the time limit for replacement/refund had expired. I simply went to a local home improvement store and purchased marble tile and had it cut and installed and it looks great. The vanity looks awesome, love the extra drawers.

image
Francy Hermida
GB

I already did an investigation with… I already did an investigation with your clients and you are completely scammers. I bought a watch. After 3 days they canceled the order I had placed, saying that the bank had declined my purchase. It was a lie. They stole the money.

image
Nicole
GB

Over two weeks later Over two weeks later, I don't have my vanity top. The first arrived shattered. A replacement was sent pretty quickly, but it hasn't arrived yet. UPS didn't deliver on time, and tracking tells me the delivery date is unknowable. Only one of the 5-6 emails I've sent regarding this purchase has resulted in a reply. None of my phone messages have been returned. I would be reluctant to purchase from your company again

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow