Our marble vanity top arrived cracked Our marble vanity top arrived cracked, we've called several times, left message and email but no response. Do expect any customer service or if you like to waste your time go ahead.

Very Satisfied Customer I ordered a 72'' Caroline Vanity , Carrera double sink top and Mirror on August 14,2020. I spoke directly to a salesperson by the name of David. He was very helpful and a pleasure to do business with.The items arrived within the expected time of delivery. I was concerned about damage during shipment but there was none! My contractor and i were extremely pleased with the quality of the construction. All solid wood, no veeners and extremely well put together.I highly reccommend Luxury Living Direct and plan on ordering from then again

Cautiously optimistic … Paid for expedited shipping 2 weeks ago. Still nothing. *IF* I get a response from them, it’s a generic copy/paste. Hopefully the watch shows up, as it was a great deal. Otherwise, I’ll have to contact my card company for a chargeback. Laughable customer service. Proceed with caution, as some of the deals are almost worth the aggravation. But make sure you use a card company that has your back if something goes south.

Still waiting to hear about the delivery of my order… Ordered a piece of furniture on the 30th November with next day delivery. Apart from confirmation of order I have neither received anything or heard form the company, despite multiple e-mails.

Bad Deal I received a new vanity with marble top and inspected per the instructions. Went to install marble vanity top a month later and noticed that the top had a crack where holes were drilled for the faucet. This wasn't noticed on the initial inspection because someone tried to hide the crack with some putty. The company now states that because this was noticed after the delivery, they are no longer responsible. This was not a delivery issue and someone from the factory purposely tried to cover up the cracked marble. I sent pictures showing the crack with some filler in the crack to hide the crack. Bad overall experience.