Luxury Living Direct

Santa Ana, United States
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1.55
Based on 20 Reviews

5

5.00%

4

10.00%

3

0.00%

2

5.00%

1

80.00%
About Luxury Living Direct

We are one of the largest bathroom remodeling online stores, with distribution warehouses located across the United States.

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Bill
GB

Do not order with these guys Do not order with these guys, they refuse to do any price match from their own website literally a day after order was placed.

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Ellen
GB

Vanity as expected except for backsplash Delivery of vanity went well. We had a contractor install the vanity, plumb the sink sand hang the mirrors. Everything looked like the photos and looks great. Only issue we had was that the backsplashes that were delivered were 2 different thicknesses. One was 1/4” the other 1/2”. We ended up using leftover tile for a backsplash instead of dealing with waiting for returns since our contractor was ready to install.

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Mary Dix
GB

Overall Happy with Purchase and Delivery My vanity arrived within the allotted time and appeared to be in good condition. We took photos of the boxes upon delivery. We did not open it right away due to delay issues in our renovation process. When the time came to install the vanity everything looked good except the backsplash was broken in half. We were so glad the countertop was intact because the time limit for replacement/refund had expired. I simply went to a local home improvement store and purchased marble tile and had it cut and installed and it looks great. The vanity looks awesome, love the extra drawers.

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Lisa
GB

Our marble vanity top arrived cracked Our marble vanity top arrived cracked, we've called several times, left message and email but no response. Do expect any customer service or if you like to waste your time go ahead.

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Mike Stemmer
GB

Bad Deal I received a new vanity with marble top and inspected per the instructions. Went to install marble vanity top a month later and noticed that the top had a crack where holes were drilled for the faucet. This wasn't noticed on the initial inspection because someone tried to hide the crack with some putty. The company now states that because this was noticed after the delivery, they are no longer responsible. This was not a delivery issue and someone from the factory purposely tried to cover up the cracked marble. I sent pictures showing the crack with some filler in the crack to hide the crack. Bad overall experience.

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