Cautiously optimistic … Paid for expedited shipping 2 weeks ago. Still nothing. *IF* I get a response from them, it’s a generic copy/paste. Hopefully the watch shows up, as it was a great deal. Otherwise, I’ll have to contact my card company for a chargeback. Laughable customer service. Proceed with caution, as some of the deals are almost worth the aggravation. But make sure you use a card company that has your back if something goes south.

This has to be the worst customer… This has to be the worst customer service out there. Ordered my watch over 6 weeks ago and it still hasn't shipped. They don't answer to emails and there is no number to call them. Definitely don't recommend buying from here. Would mark it a zero if I could. They are essentially scammers.

Vanity as expected except for backsplash Delivery of vanity went well. We had a contractor install the vanity, plumb the sink sand hang the mirrors. Everything looked like the photos and looks great. Only issue we had was that the backsplashes that were delivered were 2 different thicknesses. One was 1/4” the other 1/2”. We ended up using leftover tile for a backsplash instead of dealing with waiting for returns since our contractor was ready to install.

Very Satisfied Customer I ordered a 72'' Caroline Vanity , Carrera double sink top and Mirror on August 14,2020. I spoke directly to a salesperson by the name of David. He was very helpful and a pleasure to do business with.The items arrived within the expected time of delivery. I was concerned about damage during shipment but there was none! My contractor and i were extremely pleased with the quality of the construction. All solid wood, no veeners and extremely well put together.I highly reccommend Luxury Living Direct and plan on ordering from then again

Shockingly poor communication Shockingly poor communication. When I enquired how long before my furniture arrived I was given the name of the transport company and told to contact them. Guess what, the transport company would only deal with the company. The directions for how to put together the furniture when they arrived were not readable. I asked them to email a copy and still waiting for a response. When the furniture arrived it got scratched coming out of the box, cheap nasty furniture. Do not buy from this company.