April
GBBeware of this company Beware of this company. We ordered a 78" bathroom vanity at start of our bathroom remodel and upon receiving we checked inside the boxes and saw what we thought everything intact. Sadly we have learned the lesson of CLOSER inspection upon arrival and prior reading thoroughly online reviews. There was a hairline crack from end of the Carrera top to the sink hole which was not glaringly apparent BUT because this is a vulnerable area with marble is susceptible for cracks as mentioned by our contractor. He also states that this piece was in cardboard and covered with thin styrofoam and should have been packaged more sturdily. The company refused to acknowledge poor craftsmanship and I was out my money, period! Because we didn't immediately try to return or exchange, we were stuck with buying a completely new top. They offered to "sell" me a new top, but we went with a different local company and now have a beautiful counter top.
Luke Walley
GBThis has to be the worst customer… This has to be the worst customer service out there. Ordered my watch over 6 weeks ago and it still hasn't shipped. They don't answer to emails and there is no number to call them. Definitely don't recommend buying from here. Would mark it a zero if I could. They are essentially scammers.
Francy Hermida
GBI already did an investigation with… I already did an investigation with your clients and you are completely scammers. I bought a watch. After 3 days they canceled the order I had placed, saying that the bank had declined my purchase. It was a lie. They stole the money.
Lynda Vessella
GBVery Satisfied Customer I ordered a 72'' Caroline Vanity , Carrera double sink top and Mirror on August 14,2020. I spoke directly to a salesperson by the name of David. He was very helpful and a pleasure to do business with.The items arrived within the expected time of delivery. I was concerned about damage during shipment but there was none! My contractor and i were extremely pleased with the quality of the construction. All solid wood, no veeners and extremely well put together.I highly reccommend Luxury Living Direct and plan on ordering from then again
Peter Kay
GBStill waiting to hear about the delivery of my order… Ordered a piece of furniture on the 30th November with next day delivery. Apart from confirmation of order I have neither received anything or heard form the company, despite multiple e-mails.