customer
GBSo far the experience has been a poor … So far the experience has been a poor one. After paying for the vanity I ordered I never received the confirmation email they said they sent out. It also said delivery would take 3 business days. I called to get the confirmation a couple days later and it still wasnt shipped. We are on a time crunch because the crew is here finishing the bathroom and the vanity still has yet to arrive.
Ellen
GBVanity as expected except for backsplash Delivery of vanity went well. We had a contractor install the vanity, plumb the sink sand hang the mirrors. Everything looked like the photos and looks great. Only issue we had was that the backsplashes that were delivered were 2 different thicknesses. One was 1/4” the other 1/2”. We ended up using leftover tile for a backsplash instead of dealing with waiting for returns since our contractor was ready to install.
Lisa
GBOur marble vanity top arrived cracked Our marble vanity top arrived cracked, we've called several times, left message and email but no response. Do expect any customer service or if you like to waste your time go ahead.
Peter Kay
GBStill waiting to hear about the delivery of my order… Ordered a piece of furniture on the 30th November with next day delivery. Apart from confirmation of order I have neither received anything or heard form the company, despite multiple e-mails.
Lynda Vessella
GBVery Satisfied Customer I ordered a 72'' Caroline Vanity , Carrera double sink top and Mirror on August 14,2020. I spoke directly to a salesperson by the name of David. He was very helpful and a pleasure to do business with.The items arrived within the expected time of delivery. I was concerned about damage during shipment but there was none! My contractor and i were extremely pleased with the quality of the construction. All solid wood, no veeners and extremely well put together.I highly reccommend Luxury Living Direct and plan on ordering from then again