Luxury Living Direct

Santa Ana, United States
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1.55
Based on 20 Reviews

5

5.00%

4

10.00%

3

0.00%

2

5.00%

1

80.00%
About Luxury Living Direct

We are one of the largest bathroom remodeling online stores, with distribution warehouses located across the United States.

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Jason Canady
GB

I ordered a watch over a week ago I ordered a watch over a week ago. Never heard back from anyone. I'd paid for the expedited shipping and then once I realized that it was going to be a 7 to 10 day wait before they shipped it I said. Can we please cancel the order? They said no we can't cancel the order and they still haven't shipped it and I got an email just now saying. Please let us know if you want us to ship the watch. It will be another 7 to 10 business days before we can ship it. Definitely the worst customer service and company there is so I would definitely not recommend ordering anything from them.

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Bill
GB

Do not order with these guys Do not order with these guys, they refuse to do any price match from their own website literally a day after order was placed.

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Mike Stemmer
GB

Bad Deal I received a new vanity with marble top and inspected per the instructions. Went to install marble vanity top a month later and noticed that the top had a crack where holes were drilled for the faucet. This wasn't noticed on the initial inspection because someone tried to hide the crack with some putty. The company now states that because this was noticed after the delivery, they are no longer responsible. This was not a delivery issue and someone from the factory purposely tried to cover up the cracked marble. I sent pictures showing the crack with some filler in the crack to hide the crack. Bad overall experience.

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Peter Kay
GB

Still waiting to hear about the delivery of my order… Ordered a piece of furniture on the 30th November with next day delivery. Apart from confirmation of order I have neither received anything or heard form the company, despite multiple e-mails.

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Phillip
GB

Do Not Buy from this Company! Do not buy from this company. I bought a vanity, vanity top and mirror. All were damaged. Company will not refund or send me new product because I missed their 2 day deadline. Mirror was shattered and frame deeply scratched. Vanity was deeply scratched. Vanity top was broke into 3 pieces. Terrible customer service!

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