Do Not Buy from this Company! Do not buy from this company. I bought a vanity, vanity top and mirror. All were damaged. Company will not refund or send me new product because I missed their 2 day deadline. Mirror was shattered and frame deeply scratched. Vanity was deeply scratched. Vanity top was broke into 3 pieces. Terrible customer service!

Very Satisfied Customer I ordered a 72'' Caroline Vanity , Carrera double sink top and Mirror on August 14,2020. I spoke directly to a salesperson by the name of David. He was very helpful and a pleasure to do business with.The items arrived within the expected time of delivery. I was concerned about damage during shipment but there was none! My contractor and i were extremely pleased with the quality of the construction. All solid wood, no veeners and extremely well put together.I highly reccommend Luxury Living Direct and plan on ordering from then again

Vanity as expected except for backsplash Delivery of vanity went well. We had a contractor install the vanity, plumb the sink sand hang the mirrors. Everything looked like the photos and looks great. Only issue we had was that the backsplashes that were delivered were 2 different thicknesses. One was 1/4” the other 1/2”. We ended up using leftover tile for a backsplash instead of dealing with waiting for returns since our contractor was ready to install.

I am beyond upset with this company and… I am beyond upset with this company and the freight carriers they have contracted with. I bought a vanity on Jan. 28. The transport company called to make an appointment for delivery on 2/6. Then they called back and told me the shipper had suspended shipment. I called Luxury Living Direct and they told me they would resolve the problem. Their intermediary, Custom Companies (shipper), says Luxury Living Direct knows why they won't release my shipment. Now Luxury Living won't take a call ("leave a message") or email me back. The customer service rep "Ella" has a "out of office" message. Are these people going bankrupt or what? Meanwhile, my vanity sits on a truck in Houston and my 86 year old mother waits to move into a house.

Beware of this company Beware of this company. We ordered a 78" bathroom vanity at start of our bathroom remodel and upon receiving we checked inside the boxes and saw what we thought everything intact. Sadly we have learned the lesson of CLOSER inspection upon arrival and prior reading thoroughly online reviews. There was a hairline crack from end of the Carrera top to the sink hole which was not glaringly apparent BUT because this is a vulnerable area with marble is susceptible for cracks as mentioned by our contractor. He also states that this piece was in cardboard and covered with thin styrofoam and should have been packaged more sturdily. The company refused to acknowledge poor craftsmanship and I was out my money, period! Because we didn't immediately try to return or exchange, we were stuck with buying a completely new top. They offered to "sell" me a new top, but we went with a different local company and now have a beautiful counter top.