customer
GBSo far the experience has been a poor … So far the experience has been a poor one. After paying for the vanity I ordered I never received the confirmation email they said they sent out. It also said delivery would take 3 business days. I called to get the confirmation a couple days later and it still wasnt shipped. We are on a time crunch because the crew is here finishing the bathroom and the vanity still has yet to arrive.
Nicole
GBOver two weeks later Over two weeks later, I don't have my vanity top. The first arrived shattered. A replacement was sent pretty quickly, but it hasn't arrived yet. UPS didn't deliver on time, and tracking tells me the delivery date is unknowable. Only one of the 5-6 emails I've sent regarding this purchase has resulted in a reply. None of my phone messages have been returned. I would be reluctant to purchase from your company again
H Santoro
GBThis company promised me a refund over… This company promised me a refund over a year ago and has yet to follow through on their promise. I have contacted them numerous times via email and phone, with ZERO response from them. I issued complaints with the BBB and California Attorney General and they even refused to respond to them as well. I have documentation of being promised a refund by two employees of their company, yet nothing has been received. I am floored that a company of this size will refuse to respond to customers. DO NOT BUY FROM THEM - they may have cheap prices, but you will pay for that if you ever have a problem with the merchandise. They are the worst company to deal with ever!!!! Save yourself the hassle and buy somewhere else
Jason Canady
GBI ordered a watch over a week ago I ordered a watch over a week ago. Never heard back from anyone. I'd paid for the expedited shipping and then once I realized that it was going to be a 7 to 10 day wait before they shipped it I said. Can we please cancel the order? They said no we can't cancel the order and they still haven't shipped it and I got an email just now saying. Please let us know if you want us to ship the watch. It will be another 7 to 10 business days before we can ship it. Definitely the worst customer service and company there is so I would definitely not recommend ordering anything from them.
Francy Hermida
GBI already did an investigation with… I already did an investigation with your clients and you are completely scammers. I bought a watch. After 3 days they canceled the order I had placed, saying that the bank had declined my purchase. It was a lie. They stole the money.