Luxury Living Direct

Santa Ana, United States
image
1.55
Based on 20 Reviews

5

5.00%

4

10.00%

3

0.00%

2

5.00%

1

80.00%
About Luxury Living Direct

We are one of the largest bathroom remodeling online stores, with distribution warehouses located across the United States.

Tags
Contact Info

You need to Login first to submit your review.

image
Myra Langsam
GB

If you want to return an item they… If you want to return an item they charge you shipping back and forth, taxes, restocking fee. Ridiculous all the charges to return something, they take all the money and return nothing. Would never buy from them again.

image
Ellen
GB

Vanity as expected except for backsplash Delivery of vanity went well. We had a contractor install the vanity, plumb the sink sand hang the mirrors. Everything looked like the photos and looks great. Only issue we had was that the backsplashes that were delivered were 2 different thicknesses. One was 1/4” the other 1/2”. We ended up using leftover tile for a backsplash instead of dealing with waiting for returns since our contractor was ready to install.

image
H Santoro
GB

This company promised me a refund over… This company promised me a refund over a year ago and has yet to follow through on their promise. I have contacted them numerous times via email and phone, with ZERO response from them. I issued complaints with the BBB and California Attorney General and they even refused to respond to them as well. I have documentation of being promised a refund by two employees of their company, yet nothing has been received. I am floored that a company of this size will refuse to respond to customers. DO NOT BUY FROM THEM - they may have cheap prices, but you will pay for that if you ever have a problem with the merchandise. They are the worst company to deal with ever!!!! Save yourself the hassle and buy somewhere else

image
customer
GB

So far the experience has been a poor … So far the experience has been a poor one. After paying for the vanity I ordered I never received the confirmation email they said they sent out. It also said delivery would take 3 business days. I called to get the confirmation a couple days later and it still wasnt shipped. We are on a time crunch because the crew is here finishing the bathroom and the vanity still has yet to arrive.

image
Bill
GB

Do not order with these guys Do not order with these guys, they refuse to do any price match from their own website literally a day after order was placed.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow