Exactly as I'd hoped! The rug looked exactly as pictured. It is so soft and the dimensions are perfect. Love it!

$399 wall clock arrived damaged $399 wall clock arrives damaged. Plus installation instructions INCOMPLETE. Customer service number listed in installation manual list number in China that does not answer. Only US number in TX, only has bot answering machine. Only customer service is info@warmlyhome. 10 day return policy not realistic on a product that is damaged, with no effective responsive customer service. Company threatens to deny return on damaged product.

Very satisfied with this shopping. I have bought and used the rugs several months ago, this is my first-time buy goods from the online store. The delivery time is not very fast, I got the rugs need about 8 days, but when I see the design and quality, I feel is deserve to wait. I used this rug nearly half-year, it is perfect for my home. For me, very satisfied with this shopping.

I am trying to get in touch about a… I am trying to get in touch about a return to have the return address ( as it isn't listed online) and have not received a reply. The product does not match colour shown in photo, white part is beige.

It has been over a month and order… It has been over a month and order number 16795 has not been shipped. I would like a refund or for the rug to actually be shipped. Not just a shipping label created.