Responsive customer service Frame came damaged and broken, most likely in shipping. Repaired at home. Update - great response from company, fast resolution and in term adjusted my review. Will continue to be a customer

I ordered 2 Frames and they are absolutely, beautiful! I ordered 2 Frames and they are absolutely, beautiful! Quick service and packed with great care. I also love the fact that the frames are sized to exact specifications! Thank you! I plan to order some more frames in the future.

Great potential… Great potential. The product is reasonably well made. However, attention to detail is lacking. I ordered a couple of shadow boxes. One of them arrived with a backboard that was cut too large; nevertheless, someone attempted to squeeze it into the frame - not only was it warped but also bent heavily in one corner, with an evident crease. The board was also scuffed. It should not hade been shipped out.

When the local frame shop is too costly or too slow Extremely fast service! Decent quality frames and mats at great prices. Good variety of options. More reasonable shipping rates than most other online custom framers. I've ordered frames/mats from custompictureframes.com several times and never been disappointed. My most recent purchase -- which included double matting -- was created and shipped by the very next day. (Compare that with local frame shops, who also do a very good job but take between two weeks and two months to do it.) I collect art and have used three different frame sources -- Amazon for small, absolutely standard size frames with no special matting needed, local shops for treasured works in large sizes, but from now on ONLY custompictureframes.com for true, accurate, fast custom work on nice non-standard sized works.

Made well Made well. Easy to use. Fair price. Fast order fulfillment.