Since I am not an IT or webpage… Since I am not an IT or webpage specialist. What I love about GreenGeeks ist not only the fact that thier hosting is based on the full power of sustainable ernergies but also thier chat support. The guys there are always available and extremely helpful! This is the reaseon why I run all my websited on GreenGeeks. Highly recommended!

Worst support ever! Every answer in support comes from another agent, they are not reading full previous messages and not solving the real issue. Wasting time repeating the same thing over and over. They Disabled Virus scan at hosting and they offer me to pay more than 100 $ to clean the database. Avoid this hosting if you don't want a headache.

Support is quick to answer but unorganized Support is quick to answer, and my website is up and running (2 stars for that). But every answer in support comes from another agent, and often they contradict each other.

See you in court GreenGeeks UPDATE: as you can see in the greengeeks comment below, they did give me the "backup file" for my sites - however, this file did not contain critical information necessary for actually restoring my sites. I asked REPEATEDLY for just 1 hour of access to my account so I could recover YEARS worth of my work, which was promptly refused and ignored. GreenGeeks permanently suspended my account, so I no longer have access to the websites I've build and worked on over the past 10+ years. They literally deleted my business overnight without any warning, and dont even have the decency to give me access for one single hour so I can recover all of my files and work. I'm fine to leave your platform and go somewhere else, but let me at least recover my files so 10+ years of work aren't permanently erased. My business has been completely and utterly destroyed because of this trash company. I'll be taking them to court. To top it all off, they're even refusing to give me a refund on their services, which I've prepaid for the next 3 years. Avoid at ALL costs.

I paid for an entire year I paid for an entire year. Greengeeks canceled my account three days later against their terms and conditions, but I accepted that. I have asked for a refund three times, and they still haven't answered my emails. Why does Greengeeks want to keep my money?