The customer service is really helpful… The customer service is really helpful throughout the site building. Im not done yet but I really appreciate the help so far. I want to give 10 stars if possible lol. Going to bother them some more now

So far So far, things are great. Before purchasing, I reached out to Hostwinds and asked several questions about features and functionality. They were all answered professionally, so I moved forward. I just left Hostblast due to poor communication and unpleasant surprises. I'm gladd to see that Hostwinds is on top of things.

HostWinds Customer Support Excellent HostWinds customer support is excellent. I never imagined I would care about customer support for a website but when I'm trying to keep my website up without working on it, it's so nice to be able to tell them to complete the technical part and the site gets going little or no time input on my part. Also, their techs are available all the time, so I don't waste time getting through AI to get to a human being.

AWFUL VPS FOR MT4, REFUSE TO REFUND WHEN BROKEN I upgraded to 12GB 4 core VPS charging £111 per month and it wouldn't even run 5 instances of MT4. The techs gaslit me telling me everything was fine and its not their problem if MT4 doesnt work. I couldn't click on any of them or update anything. I restarted, rebooted and did everything asked then asked for refund within 3 days notice. Their billing REFUSED to refund me despite my consumer rights! This is a truly terrible company that gaslights you when you have an issue then refuses to refund you even when you ask for a partial refund. Stay away if using for Forex! 100% not worth it and their techs admit it themselves they have no clue about MT4 and claim that even buying more memory and processors with them, doesnt mean it should work. I have everything in writing to prove their ridiculous claims and refusal to refund. Forget these guys!

Been with these people for 3 years and… Been with these people for 3 years and have no complaints. Performance and uptimes have been excellent. Just provisioned a managed VPS and I needed help twice - both times it was dealt with and sorted almost instantly. Most of the complaints seem to be from people who have chosen the wrong service for their needs, are trying to run something which isn't properly resourced (hey, we all like to save money, but ...), or they have ventured into the unknown hoping they can figure it out. I've been in the game for 25 years. If you select the right service, and you know what you're doing, this crowd is good value for money, reliable, and friendly.