Great customer service We ordered a large-size poster to hang on our wall. It arrived a little later than was intended (only two days), but we were kept up to date with all the delivery information so this was fine. The poster was carefully and neatly packaged. However, when we unpacked it, we weren't satisfied about the quality of the picture. It was clearly enlarged and therefore blurry. We contacted customer service and they provided us with a very neat solution, so we're happy nonetheless. Even though we weren't satisfied about the product itself, the service we received was great so there are no complaints about the company itself. :) Would probably order here again (but a different product).

The Sombrero Galaxy was a gift for my… The Sombrero Galaxy was a gift for my adult son at his request. I picked the Sombrero Galaxy because the description was comprehensive and intriguing. I loved the sizes offered and chose 12"x36". My son was delighted! We haven't framed it yet because he's interested in purchasing more to make a wall of galaxies. Shipping was quick. I was concerned it wouldn't arrive in time for the holidays and it arrived in plenty of time.

Poor quality print for the price + arrived wrecked Three things: 1. Print quality is very disappointing for the price – just based on that, I would not recommend buying and I definitely will not buy the other Astrography pictures I was going to get. 2. Cardboard tube case arrived broken in two so the expensive print is a wreck: massively creased, only good for the bin. 3. Took forever for them to dispatch the item which arrived later than first announced when I bought the print, meaning I didn't have it for the birthday party. All in all a really disappointing experience: I do not recommend!

Great products, great service! Fast-shipping, great quality, beautiful posters and something for everyone. One of my huge posters was damaged, and I sent a complaint. One day after my complaint was registered, a new shipment was in its way. Excellent customer service! Highly reccomended!

Where is my order? Update: received email response. Update: received product I paid for courier express which is supposed to take 3-7 days, and it has already been a week with no update at all. The Shop app just says “Order Placed”, and I’ve sent an email and numerous chats on the website, but no response ever. I’m wondering if it will ever come, and if not soon I will have to report it to my bank. 2 stars currently. Update: I finally received an email response on the 8th day as well as being notified that my order is ready to be shipped. Now 3 stars and will be more if it arrives soon because I did pay $20 for courier express shipping. Update: I received my poster after 12 days, and it is exactly how I imagined it would be, it looks terrific. And on top of that, they sent an email offering me two choices for the delay in the service, which was refunding the $20 I paid for courier express shipping or getting 50% off any item. Definitely 5 stars now.