Lisa
AUYour website was effortless to use Your website was effortless to use, and ordering was thankfully straightforward. I discovered I had spelt my street name incorrectly and sent a message to customer service hoping they would get back to me before the parcel was sent to Australia, where I live. I was do relieved to receive a message the next day to say that my address had been corrected. Excellent customer service as sometimes you don't get a response, especially by the next day. I'm looking forward to ordering more of your beautiful products especially the linen tablecloths. My family will now be showered with George Jensen DAMASK!!! 💛🧡 Thank you Lisa
Claus Lindorff
FRA way to go out of business online Has bought for 1000s of euros with you and customer service, product, delivery have been excellent. This last order has turned into exactly the order that shows you whether a brand is up to it when things are not straight forward. You delivered napkins called yellow and that should match the Silvia Easter Cloth but they had a completely different yellow so impossible to use. A pick-up was aranged but noone came despite me spending half my holiday in Sweden onlin with your freightforwarder's HQ team in Denmark. I have now brought the napkins with me to France where I live and if they hadn't had such a horrible color i would keep them. I will now have my UPS account pick them up and send them back to you (which will cost more than the napkins) and then according to your customer service get reimbursed by you. I have my own online brand and if we worked in this way we would have gone out of business a long time ago. Best Claus Lindorff CEO & Founder RON DORFF rondorff.com
Patricia Karlstad
GBExcellent quality and service Jeg håper det går bra om jeg scriver på Engelsk. Excellent service and was kept well informed regarding the status and delivery of the service. Regards the bedding: very good quality beautifully presented. It is impossible to get the correct length, depth and width in Scotland for beds which are longer. We have a Hästens, so longer than the traditional British beds. All in all delighted with Georg Jensen and will definitely be turning to your company again in the future. The one downside is the tax to be paid on goods. That however, is the result of the disaster called Brexit!
Elena D.
GBI have been delighted with every… I have been delighted with every purchase from Georg Jensen Damask. Both design and quality are consistently superb. Some tablecloths have been in used now for many years and been laundered over and over. The seams never unravel, the color stays true and the texture of the weave just seems to get better over time. I am grateful that the care brochure said to use laundry detergent that does not have harsh chemicals or optical brighteners. I've been using the American brand Woolite with success...
Bryndis Palmarsdottir
LUI had an excellent service all the way… I had an excellent service all the way through. In particular when I called to enquire about the delivery time since I was worried about being at home for the delivery. The woman answering the phone is extremely helpful and the order was delivered 2 days later. Perfect service! It was however a bit of a surprise, after having bought many packages linen from you during more than 20 years, that one of the laces for tying the quilt cover together fell off when I put the cover on for the first time last night. I have been overjoyed with the quality of your linen for all this time so I hope that this is not a sign of lesser quality standards!