Want a response from their customer service? File a credit card charge dispute! Placed and paid for an order in mid December 2018. Half of the order arrived in late December 2018. Rose was missing. Emailed them multiple times, but no response. No phone number to contact. Finally, placed a credit card dispute and miraculously they responded. Alex wrote an email back and sent the rest of the order...a month late. Poor customer service contact and suspicious company/product. Don’t order from this company unless you want to wait for half your order to arrive months later. If you are having a hard time contacting them, just file a credit card charge dispute to get their attention.

My husband got this for me My husband got this for me. It’s so beautiful, and it looks amazing on my living room table. Makes me smile every time I look at it!

Ordered this for my wife and she loved… Ordered this for my wife and she loved it! Came quickly and in perfect condition. Awesome gift idea!

The best gift I’ve given my mom I bought these for my mom and grandma for Mother’s Day and they were absolutely stunning. The glass cover and the depth of the red rose literally look like a beauty and the beauty rose. I definitely plan to order again this year in a different color!!

Avoid the company and their products Avoid the company and their products. Experienced an ordeal similarly described by others ... ordered the Round box last week of November along with my CC being charged for what was ordered, was promised an early December delivery, submitted four enquirers by late December when no order arrived, canceled the charge with CC company just prior to Christmas. This company is not be be trusted.