Turboramjet
GBSample shipped quickly. Ordered a sample and received quickly Didn’t get a response to my follow up question
Renaissance Antiques and Design
GBThe importance of samples I have purchased many samples from MSI and they have done a good job of shipping them to me and following up with tracking. In most cases the product was close to the photos on the website, but the variation in natural stone makes it necessary to see current dye lots. In many cases they are very different than what you might expect. That's why their easy to use sample system is so valuable. I have been pleased with all of the product I have purchased, including some very nice closeout items.
Druscilla French
GBThank you so much. We are trying to pick paint colors under difficult circumstances. You were very helpful and prompt. Many thanks.
Yvonne--CB Flooring
GBExcellent customer service Our representative Febrina, jump into action immediate to help us satisfy our customer. No hesitation! Febrina & Marble Systems truly want to be there from start to finish and then some!! We appreciate the immediate response and the dedication to working together.
Marlene
GBPrompt and very good communication! I was happy and surprised to get a sample mailed to me immediately! Sadly it doesn't match my 10 year old backsplash that I wanted to extend...close but not exact. Also, they were excellent about following up with me. I wish that my old tile was available.