The experience was good in regards to… The experience was good in regards to the quality, texture and size of the tote. Receiving the tote was worth the wait, but I wish the communication process was better and the length of time receiving the item was better. If it was not for the latter concerns, the rating would have been a 5.

They have the best customer service I… They have the best customer service I have ever dealt with. Our order started out to be mistaken and they did everything to make it right and they were happy to help throughout the whole shopping experience we had with them. By far they have the best customer service!

Poor Service This company hides bad products through poor chat services and even poorer Customer Service and return policies. In the end I was forced to eat the total cost even though I explained I would return the product as there was no physical damage — it simply was a poor quality print and looked horrendous in our living space . The reason I feel so cheated was I suspected issues before purchase and tried to use their chat service to clear a few things up - but the person responding clearly did not even understand their product and was just reciting customer service notes which made me feel it was pointless to ask more specific questions// it was at that point I made the poor decision to make a purchase and figured I would be able to return it if there were issues - had I read their policy I would have seen their policy you buy it it’s yours period — but instead of telling me that immediately after my first contact - they strung me along through multiple emails even requiring pictures only in the end to just tell me no returns is their policy— once again I have learned only buy off Amazon always fair always fast and never disappoints in customer service

Beautiful and affordable So happy with my beautiful and affordable canvas! There was an issue with shipping and the customer service was fast to resolve it and very easy to work with. Would totally recommend!

Cao TRuc Quynh The Best of the Best Cao TRuc Quynh employees were sympathetic to my problem. To my surprise, they immediately emailed me back. Then they worked tirelessly to assure the canvas picture I order would arrive before Christmas. I'm simply amazed to have been treated like royalty. Carol Moore