Amber Asaly
GBI have installed the lamps and they are… I have installed the lamps and they are beautiful.Very simple style, matching w home decoration style the parcel is protect well and they send by fast shipping, Thanks!
Customer
GBA1!! Bought a chandelier online and was nervous spending so much on something I hadn’t seen. It arrived quickly and was better than expected. The team were very helpful and responsive. I’d definitely recommend them.
Isabella Mayr
GBAtyhomedecor is a great company with… Atyhomedecor is a great company with excellent customer service. They promptly answered all my questions and followed up with me every step of the way. The chandelier is beautiful and looks great in my living room. I couldn't be more pleased with my purchase.
MDM
FRLower your expectations. Maybe OK if you lower your expectations, but dear good don’t try to order anything expensive or big (such that it might require multiple boxes). I liked a lot of things on the website but it looked a bit sketchy so I exercised some caution and I did a “test” order for a small $400 DIY glass lamp that came in a single box. With this purchase I would say I had a decent experience (the quality of the hardware was not great but the product arrived and looked reasonably close to as expected). I then ordered a $1200 DIY lamp and had a terrible experience. First, I get shipping notification and only 1 box arrives. I’m a bit confused so I reach out and then get told there are 2 more boxes (which do arrive but still not nearly enough parts). I then reach out and they told me that i what was delivered was 10% more than what i ordered to take into account breakage (this is impossible because the boxes I receive contain less than the $500 one and have no hardware included). After a few back and forth emails I’m then told that no, there is in fact another box coming (which arrives with more broken pieces than unbroken ones and still no hardware). I then put a dispute in with the credit card company and they promptly (literally within 24 hours) sent me a threatening email about how they have GpS confirmation of deliveries at my address and they are going to report me to credit agencies and send me to collections. If you like to receive 50% of what you see pictured and get treated poorly, this is the place you should order from! Edit: In all fairness to the retailer, I agree they did make an offer for return, but I disagree with their assessment that I was overly negative and refused to allow them to make it right. Their order fulfillment process if a jumbled mess and I already had to send pictures of what I received in the first boxes to get them to confirm that there was in fact things missing and another box was coming - so I eventually got tired of jumping through hoops for them to do the right thing. Also, only 2 days after we agreed that I would return the parts that were actually delivered to me as a "resolution" with this retailer, they sent me the following message "Based on the tracking number of the return labels you still did not ship the product back. I've CC'd James from our collection agency partners so he knows if we did not receive the product by March 1st he can start the debt collection process. "
Laura F
USMurano Glass Chandelier - Final Product is Stunningly Beautiful I ordered the Murano Glass Chandelier. You need to read the description before ordering, as you will need to assemble it yourself. There is no way they can ship it assembled. Once I ordered, they immediately confirmed with me via email that I understood I would be assembling the piece, which I did. The customer service was excellent and their response time to questions was almost immediate. The chandelier was delivered exactly as promised without any broken pieces. Assembly was very easy and the final product is stunning.