Product never arrived I ordered a cooling comforter from them on Kickstarter. After months of waiting, I still didn't get my ordered product. What I got INSTEAD were lots of advertisement emails and false promises where they told me (or rather us, all the customers) that the products were already shipped and we would get a tracking number soon (that I never received). Feels like a big scam to me...

Without a complaint I probably still would not have my comforter. Backed Tunatutu back in April like many others. Never received the comforter, but did receive a lot of sales spam in my inbox. I don't want to buy anything - just send me what I already ordered. After my patience ran out I started contacting support as I read that may help move things along. In the end it turned out UPS had actually delivered the package in August, without sending me any emails, tracking numbers or a note saying they couldn't deliver and it's now at this place. Will never order from Tunatutu (or back a Kickstarter project) again as it appears crowdfund backers are last in line and new revenue/buyers take priority. As to the cooling qualities of the comforter - who knows, summer is over now.

They collected my money and i never… I wish I could give this review a negative starts. They collected my money and i never received my order, the order was placed in 2022... it is now 2024.

tunatutu is a scam tunatutu collected $505,652 from 3,418 of us backers for their Kickstarter campaign, April 2022. They took that money and built a really nice online store with beautiful photographs and web designs and offering '3-day free shipping' for the very same products that we - the kickstarter supporters - paid for back in April 2022 and have never seen. Kickstarter is hiding behind the 'Kickstarter is not a store' business. This is a definite scam! They did not get caught up in bad shipping or material problems because of covid like a lot of others. They just took all that money and built a nice store selling the products we paid for.

Scammers I was one of the many people scammed by this business through Kickstarter. They took my $$ and I received nothing. There has been no communication or explanation. Everyone please be careful. For more details see the Tunatutu Project on Kickstarter.