Mel Byars
GBHaven't received order Haven't received order placed on Jan. 17. Other reviews indicate that this is normal for this company. I will wait until Mar. 3, 2022. If no delivery in good condition by then, Amex payment will be canceled. Mel Byars
Danny Ryan
GBIm only giving 1 star since 0 is not an… Im only giving 1 star since 0 is not an option. The frames are extremely cheap with plexiglass not real glass. And very cheap wood. All 4 frames were chipped or scratched. Customer service is impossible to deal with.
Sujan lama
GBpoor customer service Very poor customer service with their huge price tag, showed 3 days to deliver items but took a month to receive and still there was some missing items. When I tried to contact they try to avoid and no apologize what they have done. No recommendations at all.
The owner of a broken frame
GBProduct Damaged, Poor Communication, Unresponsive Owner It took over 6 weeks from the order to receive the product. Modern Memory would not answer their phone, return my emails or texts, or return my messages when I inquired about status. When the frame finally arrived, it had been damaged in transit; the plastic was broken and the frame was chipped/cracked in three places. I texted Modern Memory and sent pictures. They said they would send me a replacement frame, but they have not done so (over three months later) and will not respond to calls, texts, or emails. Beware!
Julie Brown
GBThere was a problem with my order and I… The product of the quality of the product I received was fair but there was a problem with my order and I could not get anyone to respond back to me.