It was damaged It was damaged. Wrote an email to get it replaced and never heard back

The pieces are nice The pieces are nice, however, the prints had tiny bit of a wrinkle and one frame came with the corner of the plexiglass chipped. I reached out but haven’t heard back. Update. Changed my review from 3 stars to 5 stars. Extremely fast response and resolution once they received the complaint.

Keep away Keep away! Though their platform states that we can delete our account with them at anytime by sending an email to support, which I did 3 emails already, they have not deleted my account and never replied back. This has been going on for 1 month. I also asked support to remove all my photo prints from being sold with their online gallery partners and they replied that it could take about 12 months to do so!?!? But yet in the FAQ on their website it says about 3 to 6 months!? Something smells fishy with them!

Excellent Customer Service The customer service this company provided was 1st rate, i ordered three polished chrome frames, decided I needed a fourth so I ordered it, I received a black frame instead of the chrome, they took care of me right away! I will definitely shop with and refer this company in a heartbeat!

Sadly, 1x has to go… Sadly, 1x has become largely AI-driven. And, as a result, it has become all but impossible to get any image published that doesn’t neatly fit with the AI algorithm. If your work is mostly street photography, you would be better served not wasting your $$ attempting to be published here. As a photographer who has successfully published well over 100 images of various subjects on 1x, I can tell you street images rarely make it past the AI barrier. And it’s largely AI now—despite what some at 1x might say to the contrary. Oh, of course the “expert curators” will throw the occasional bone, correcting what the Member curators (read: AI) got wrong. And they will decide to publish an image that should’ve never been rejected in the first place. Personally, I will not sacrifice my own creative vision simply to successfully publish images that pleases the AI bots. So long, 1x. It was nice while it was real and driven by people not AI.