My most recent experienoe with Solar Biz offered prompt and superior service My most recent experience with Solar Biz was in mid-Sept when I bought a replacement deionizer cartridge for a system that Solar Biz helped me install in approx. 2018. During that process I recieved multiple phone consultations with their solar engineer which was extremely helpful. I wanted to give them a 5-star review at the time but couldn't figure out how. Mostly, the cartridge replacement was done online but got a phone call stating price had increased in a prompt way that was necessary if I am to keep my batteries watered.

I had you all send me a part Thursday before last second day air and haven’t received it yet I had you all send me a part on September 22 second day air and haven’t received it yet and today is October 2nd

Terrible customer Service Terrible customer Service. Shipping charges are ridiculous. Shipping charges are shown as a mandatory item with no choice offered. They lie about that. Service Reps aree liars that make product offers substitution offers they don't carry through on. I would never trust them and will never do business with them. They lie about offering lower shipping charges. The item comes up on the web page with shipping charges assigned to the purchase. If other options were available they are well hidden and were never offered until I complained. These people are so dishonest. stay away from them.

I didn't know much about solar so I… I didn't know much about solar so I call these guys as they seemed like an old company. Boy howdy they literally trained me in solar. answered all my questions and fully explained the answers so I could understand them. I now know solar more than my neighbors!! Prices are great too.

Customer service is off the charts Customer service is off the charts, bar none. I've been dealing with this company for at 15 years. Patty, Tom and Barb are just wonderful to deal with. They gladly spend the time helping you with parts, system design, trouble shooting, etc. Prices are competitive and shipping is fast and dependable. There's virtually nothing they don't know about. You can't get that just anywhere.