
Hala Ahmed
GBThis shop is a scam This shop is a scam. I bought 2 items though them on the shopshops app and I wont on an auction and right after the show they cancel my purchase. They only do it to show people that they are busy but infact they cancel and try to sell for more!

kate
FRLouis Vuitton 'keep all carry bag' with… Louis Vuitton 'keep all carry bag' with strap 60 cm BANDOULIERE.NEVER RECEIVED OR REIMBURSED Item ordered : Louis Vuitton 'keep all carry bag' with strap 60 cm BANDOULIERE. I ordered and paid for this item for euro 1420,06 on the 3rd of May 2022. The bag HAS NEVER BEEN DELIVERED NOR HAVE I BEEN REFUNDED OR HAS IT BEEN REPLACED. order N 2464153651 payment method : visa shipped from luxcellent Elmhurst, NY tracking n USPS EP8629995560US Order placed via Etsy Website This scam company has taken my money and refused any reimbursement. They have told me they would locate it or refund me but never did so. Now my case is closed with USPS as too much time has passed and this SCAM company refuses to reply to my messages or help requests. I WARN ALL CUSTOMERS OR POTENTIAL CUSTOMERS TO STAY AWAY FROM LUXCELLENT. The answer to your question : I have documented proof of communication since May 2022 between Luxcellent and Etsy via the Etsy website. I have been patient trusting Luxcellent would do the correct thing but they have not. I will send all screen shots of all communications since May 2022 if needed. All my attempts to kindly resolve this situation have not been successful. I only wish for others in future to not go through this bad experience. The money is not the issue to me at all, it is the Principle that counts !

J S
GBGreat customer service and best priced… Great customer service and best priced merchandise!

louis lover
GBIncredibly easy transaction Incredibly easy transaction. Bag I bought was better than I expected, very pleased . I ordered on a weekend so it seemed like it took some time to get here in reality it was shipped in 2 business days and received in 4 business days.