If I could give zero stars I would If I could give zero stars I would. I ordered a "Leather" jacket for my friend for Christmas, I ordered a men's size 2x. What I received was a cloth fabric jacket and the size was more true to a child size than an adult size and definitely not a 2x. This jacket fit my 12 year old daughter. I am highly disappointed in the purchase as they charged me $180 for this jacket. I tried contacting them via the number on their website and it says the number is not valid. I have emailed their support team and I am waiting on a reply. Their return/exchamge policy also charges you a restocking fee, which is rediculous when it is their error. I would not recommend purchasing from them as it seems like some people get exactly what they order and others do not.

Terrible customer service Terrible customer service. They won’t return my emails asking for a return authorization number and you can’t return a jacket without one. I’m very unhappy with the jacket and just want to return it for a refund. Now I’m stuck with a jacket I don’t want

Good Customer Support -

I am purchased Classic Leather Bomber… I am purchased Classic Leather Bomber Jacket, Very impressed with this jacket. Nice and warm, looks good too. Looked very dressy. I would highly recommend.

Avoid like the plague I purchased a leather jacket with a zip out liner and received a jacket with no liner that smelled like spray paint. They do not respond to messages and finally got a reply a month later after opening a credit card dispute. They give a big run around trying to get you to take another item or threatening to withhold $60 for shipping even though they shipped the wrong item. I have asked countless time for an RMA# but they will no longer reply to messages.