Freshening up the media in a Pro-Ox 5900 We purchased a Pro-Ox 5900 in 2017. This year, the media needed to be replaced. The customer service team was incredibly helpful, providing links to all of the needed products and videos that walked through the replacement process. They also offered a 10% discount, which was very nice to receive. The replacement process was straightforward, and now we have sparkling clean water again.

Great customer service In addition to having a solution for addressing virtually any situation related to treating your water, what sets CleanWaterStore apart is customer service. I got an email response soon after a query about a replacement part, then an immediate phone response to clarify my order, followed by email to clarify a question about an installation question. I've ordered from them three times in the last 15 years, and the experience has always been the same. Top notch customer care in an age of seriously declining customer service.

just what i was looking for my test kit came fast. one item was missing. called customer service. the replacement arrived a couple days later. easy to use performing multiple tests.

Great Experience I was able to find the part I was looking for on your website. The shipping was quite fast, and I would definitely use the Clean Water Store again.

Order placed online, very close to perfect! Order placed online, communication and shipping very timely. The kit is functional, has clear instructions and is accurate. Testing on a softener output with 28 grain supply water/1 grain output as compared to a much more expensive master water test kit. This kit would be a much better value if it contained a 10ml test vial and the plastic test kit case included room for the vial. As it stands it is one of the best priced kits on the market for direct consumer order but needs that little extra value stretch to be the value leader. I would buy again and do recommend to others.