Great company to deal with they… Great company to deal with they contacted me after I placed my order as there was a slight error with one of the descriptions. To see if I still wanted the item and offering multiple options. Items all arrived very well packaged - better than non breakables are usually sent. Can’t recommend highly enough. A personal service that cares about the customer. Will definitely use again

Purchase of Dinner Knife Your staff with whom we corresponded were unfailingly courteous and helpful. Unfortunately you were only able to supply one of the two knives we ordered, and the quality of the one you did supply was not good, pot-marked and scratched, completely unlike the forks that we had bought from you previously which were shiny and like new - perhaps even better than the rest of our set which was a wedding present 53 years ago and we had kept in good condition. However, in fairness, you did give us a complete refund for which we are very grateful.

Amazing service Amazing service - glasses arrived safely - 2 crystal glasses arrived safely by post. That's how well they were packed. Had to contact them to clarify something - great service and very helpful. i used them because i had accidentally broken my wife's favourite glass, her only glass - due to me breaking the other one a year earlier. I wouldn't hesitate to use these again - though if i do, it probably means i have broken something else :-)

Very good but slow dispatch Very good but slow dispatch

Good service Happy with the service.The item was as expected, well packed and delivered quickly.