They were out of stock of the flag I ordered. They were out of stock on the flag I ordered but they went above and beyond and sent me a higher quality flag. Plus a hand written note explaining what they did!

2016 Cubs World Series Flag I needed a 2016 Cubs World Series flag for a stage play I'm directing and had despaired of finding one. Not only did Rocky Mountain have exactly what I needed, but the price was incredible, the shipping was FAST, and I could not be more pleased with the quality. I will be a repeat customer.

Customer service was impeccable Customer service was impeccable. I was first informed that the flag I ordered was not available. Within hours, I received a second email stating they had contacted a supplier and they were able to make and ship the flag to me. 5 stars to Shelley.

Extremely responsive in communication… Extremely responsive in communication and delivery. One thing I ordered was out of stock. I was informed immediately and given options of other items that might fit my needs. Once I did decide, my items were shipped quickly and I was communicating with someone regularly.

Still waiting for it Still waiting for it. After ordering was told what i ordered is no longer available,why you have a flag on the site that’s no longer available i don’t know…