Andrew Long
GBGreat customer service Customer Service MGR Shelley Yost was great to deal with. She contacted me when a flag I ordered was out of stock and helped me get a replacement right away. Great job Shelley!
Meg Ehrhardt
GBsituation remedied! I unwittingly purchased a stunt kite as a present for my 9 year old nephew. He and his father couldn't get it to fly. I contacted Rocky Mountain Flag Company and they were more than willing to remedy the situation. Not only did they recommend to me kites that are age appropriate for my nephew, they also sent it free of charge. I would definitely recommend this company.
M Gunderson
GBBears Country Flags We had ordered two of the Bears Country flags but you only had one in the store. We received an email from Shelley Yost explaining the copy isn’t manufacturing these any more and would we like the one sent and a refund for the second one. We’ve already received both the flag & refund. Fantastic customer service!!
Lefty Grigoriadis
CAI am happy with service -
Helge Erikson
GBThey were out of stock of the flag I ordered. They were out of stock on the flag I ordered but they went above and beyond and sent me a higher quality flag. Plus a hand written note explaining what they did!