THE ROSES WERE EXQUISITE BUT….the… THE ROSES WERE EXQUISITE BUT….the delivery was beyond delayed and confusing. I was charged for insurance I didn’t even ask for, and when requesting a refund, the entire delivery was refunded minus the discount then recharged again for the roses after being told the order was completely cancelled! But the roses were PERFECT!

overpriced for flimsy dead roses my boyfriend ordered 12 dozen roses , pink with black petals lining, 300 petals, and a "luxury" bouquet wrap. first the packaging was awful, the flowers were extremely flimsy and not a single one could stand straight and all the petals were falling off. the 300 flower petals were not included and we never received them. this was also supposed to be a surprise as he said he scheduled them to be delivered February 11th for valentines day, and they got here two weeks early, real bummer. the bouquet wrap was just painted cardboard and you could not tell what it was at first glance. overall not a good experience and very disappointing.

I am extremely happy I am a customer… I am extremely happy I am a customer that has been purchasing your roses and you meet my expectations every time I do not like that I can not call and talk to someone on the phone but hopefully it will change! Thank you for you for you flowers I love and the people I give them to are overjoyed to receive them you are a five star product in my eyes continued world wide success!

I want my money back.. I want my money back... Order #101138 Ordered Roses on Mar 24 to be delivered on Mar 29, delayed because coming from out of country, weather and stuck at customs. I requested a refund on the 29th and that is the last I heard from Paula at customer service when I told her the delay was reasonable as they should have been shipped from in country and there was nothing stating they would be sourced out of country and a Sat Mar 30th delivery was not acceptable. Still she said they would be delivered on the 30th when the business was closed. Now Apr 10 still not delivered. Saying wrong address but I have confirmed the address with the recipient.. Still can not get a response from customer service after several emails. Phone number says they are not taking calls Now it says this number is disconnected 786 206 0183 Paula P Rosaholics | Customer Service Representative | 786 206 0183

I was about nervous at first when the… I was about nervous at first when the roses arrived a day late due to inclement weather. They looked a bit dehydrated and wilted at first but once they arrived and I tended to them a bit they revived and were amazing!