THE ROSES WERE EXQUISITE BUT….the… THE ROSES WERE EXQUISITE BUT….the delivery was beyond delayed and confusing. I was charged for insurance I didn’t even ask for, and when requesting a refund, the entire delivery was refunded minus the discount then recharged again for the roses after being told the order was completely cancelled! But the roses were PERFECT!

I will never order from them again... I ordered two dozen roses to be delivered. The delivery was delayed and the flowers arrived moldy, broken and limp. They are shipped in now water or protective wrapping besides paper in the cardboard box and blamed the shipping company for the damage to the flowers. They were beyond repair. The company took over 72 hours to reply and then stated they wanted me to put them in water and send pics of how they looked 2 days later. It is a joke - customer service was terrible and product was poorly packaged for shipping.

I wish there was a 0 star review I wish there was a 0 star review! Flowers were schedualed for Valentines day delivery 3 weeks in advance. The carrier attempted delivery 5 days early to a buisness on Saturday that wasnt open. The carrier re delivered on Monday, wich ruined the surprise for the recipient. To our dissapointment, the flowers came in awful condition.. Wilted and discolored. I reached out to customer service about the dissapointing delivery, suprisingly , they responded quickly with options on how to make it right.. i have contacted them about re sending the order, for 3 days now with no response.. Ive called multple times a day as well, but they arent exvepting calls.. I am very dissapointed and plan to try and get my money back through paypal.,

Don’t purchase insurance it’s a ripoff Purchased rose to be delivered on February 13th for Valentine’s Day. It is now February 23rd and still have not recorded order. PURCHASED THE INSURANCE and there best offer for non delivery on a occasion, was to either redeliver flowers of half my money back with other half on gift card. So I purchased insurance didn’t get flowers when I was supposed to and now can’t get all my money back…

Highly recommend! I just wanted to let you know that the roses that we received were the most beautiful roses ever! They came a day earlier than expected! The event we needed them for was amazing all because of these roses!! Thank you so very much for your professionalism and your means of getting back to me and answering all of my questions! Incredible customer service! 🙌🏻😊 Please see pictures! I made keepsake glass boxes out of them to create a forever rose look and each guest took them home! Incredibly beautiful, All thanks to you!