Don’t purchase insurance it’s a ripoff Purchased rose to be delivered on February 13th for Valentine’s Day. It is now February 23rd and still have not recorded order. PURCHASED THE INSURANCE and there best offer for non delivery on a occasion, was to either redeliver flowers of half my money back with other half on gift card. So I purchased insurance didn’t get flowers when I was supposed to and now can’t get all my money back…

My girl love the flowers every time I… My girl love the flowers every time I buy them there unique and always so beautiful

overpriced for flimsy dead roses my boyfriend ordered 12 dozen roses , pink with black petals lining, 300 petals, and a "luxury" bouquet wrap. first the packaging was awful, the flowers were extremely flimsy and not a single one could stand straight and all the petals were falling off. the 300 flower petals were not included and we never received them. this was also supposed to be a surprise as he said he scheduled them to be delivered February 11th for valentines day, and they got here two weeks early, real bummer. the bouquet wrap was just painted cardboard and you could not tell what it was at first glance. overall not a good experience and very disappointing.

I want my money back.. I want my money back... Order #101138 Ordered Roses on Mar 24 to be delivered on Mar 29, delayed because coming from out of country, weather and stuck at customs. I requested a refund on the 29th and that is the last I heard from Paula at customer service when I told her the delay was reasonable as they should have been shipped from in country and there was nothing stating they would be sourced out of country and a Sat Mar 30th delivery was not acceptable. Still she said they would be delivered on the 30th when the business was closed. Now Apr 10 still not delivered. Saying wrong address but I have confirmed the address with the recipient.. Still can not get a response from customer service after several emails. Phone number says they are not taking calls Now it says this number is disconnected 786 206 0183 Paula P Rosaholics | Customer Service Representative | 786 206 0183

I will never order from them again... I ordered two dozen roses to be delivered. The delivery was delayed and the flowers arrived moldy, broken and limp. They are shipped in now water or protective wrapping besides paper in the cardboard box and blamed the shipping company for the damage to the flowers. They were beyond repair. The company took over 72 hours to reply and then stated they wanted me to put them in water and send pics of how they looked 2 days later. It is a joke - customer service was terrible and product was poorly packaged for shipping.