I want my money back.. I want my money back... Order #101138 Ordered Roses on Mar 24 to be delivered on Mar 29, delayed because coming from out of country, weather and stuck at customs. I requested a refund on the 29th and that is the last I heard from Paula at customer service when I told her the delay was reasonable as they should have been shipped from in country and there was nothing stating they would be sourced out of country and a Sat Mar 30th delivery was not acceptable. Still she said they would be delivered on the 30th when the business was closed. Now Apr 10 still not delivered. Saying wrong address but I have confirmed the address with the recipient.. Still can not get a response from customer service after several emails. Phone number says they are not taking calls Now it says this number is disconnected 786 206 0183 Paula P Rosaholics | Customer Service Representative | 786 206 0183

Do not order roses here I canceled my order of yellow long stem roses after reading several reviews about poor quality upon delivery. Despite the shipment being two weeks out, the company charged a 20% cancellation fee and dismissed concerns by blaming delivery issues on incorrect addresses. I wouldn’t recommend this service due to their lack of transparency and poor customer handling.

Highly recommend! I just wanted to let you know that the roses that we received were the most beautiful roses ever! They came a day earlier than expected! The event we needed them for was amazing all because of these roses!! Thank you so very much for your professionalism and your means of getting back to me and answering all of my questions! Incredible customer service! 🙌🏻😊 Please see pictures! I made keepsake glass boxes out of them to create a forever rose look and each guest took them home! Incredibly beautiful, All thanks to you!

They stood on their word as far as… They stood on their word as far as delivery time and the set u was beautiful. Thank you!

Total messup on an expensive order Ordered Jan. 27th for Valentines Day. Picked Rosaholics because they provided me a way to give a explicit day for delivery because I knew I would be at the dstination. They sent them out two days earlier when I would not be at the delivery destination. There was no way to get anyone on the phone and on my reaching out to them with my concerns, they kept sending me emails that were irrelevant to those concerns.