Jeff Johnson
GBOrdered 50 roses for my wife for… Ordered 50 roses for my wife for Valentine's Day. Flowers arrived a day early. Nearly half dead or smashed in shipment. What's worse, no response from customer service despite several attempts to contact.
Lisa Sardegna LPT Realty
GBHighly recommend! I just wanted to let you know that the roses that we received were the most beautiful roses ever! They came a day earlier than expected! The event we needed them for was amazing all because of these roses!! Thank you so very much for your professionalism and your means of getting back to me and answering all of my questions! Incredible customer service! 🙌🏻😊 Please see pictures! I made keepsake glass boxes out of them to create a forever rose look and each guest took them home! Incredibly beautiful, All thanks to you!
LMN
GBTHE ROSES WERE EXQUISITE BUT….the… THE ROSES WERE EXQUISITE BUT….the delivery was beyond delayed and confusing. I was charged for insurance I didn’t even ask for, and when requesting a refund, the entire delivery was refunded minus the discount then recharged again for the roses after being told the order was completely cancelled! But the roses were PERFECT!
Isaac
GBNever ordering from here again.. I ordered three dozen flowers for my wife for Valentine’s Day paid the insurance. It’s the ending of February now haven’t receive the flowers at all contacted customer service regarding the order and that I will like to receive a refund. I did pay the insurance and they told me that I don’t qualify for the refund. What’s the purpose of insurance if the company won’t honor it? I shouldn’t pay for something I never received. Terrible customer service I should at least get my money back. This is terrible..
Analisya J
GBoverpriced for flimsy dead roses my boyfriend ordered 12 dozen roses , pink with black petals lining, 300 petals, and a "luxury" bouquet wrap. first the packaging was awful, the flowers were extremely flimsy and not a single one could stand straight and all the petals were falling off. the 300 flower petals were not included and we never received them. this was also supposed to be a surprise as he said he scheduled them to be delivered February 11th for valentines day, and they got here two weeks early, real bummer. the bouquet wrap was just painted cardboard and you could not tell what it was at first glance. overall not a good experience and very disappointing.