rosaholics.com

11231 Northwest 20th Street, 33172, Miami, United States
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2.90
Based on 20 Reviews

5

45.00%

4

0.00%

3

5.00%

2

0.00%

1

50.00%
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Jeff Johnson
GB

Ordered 50 roses for my wife for… Ordered 50 roses for my wife for Valentine's Day. Flowers arrived a day early. Nearly half dead or smashed in shipment. What's worse, no response from customer service despite several attempts to contact.

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Nikita X
GB

Do not order roses here I canceled my order of yellow long stem roses after reading several reviews about poor quality upon delivery. Despite the shipment being two weeks out, the company charged a 20% cancellation fee and dismissed concerns by blaming delivery issues on incorrect addresses. I wouldn’t recommend this service due to their lack of transparency and poor customer handling.

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John Annoreno
GB

I wish there was a 0 star review I wish there was a 0 star review! Flowers were schedualed for Valentines day delivery 3 weeks in advance. The carrier attempted delivery 5 days early to a buisness on Saturday that wasnt open. The carrier re delivered on Monday, wich ruined the surprise for the recipient. To our dissapointment, the flowers came in awful condition.. Wilted and discolored. I reached out to customer service about the dissapointing delivery, suprisingly , they responded quickly with options on how to make it right.. i have contacted them about re sending the order, for 3 days now with no response.. Ive called multple times a day as well, but they arent exvepting calls.. I am very dissapointed and plan to try and get my money back through paypal.,

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Analisya J
GB

overpriced for flimsy dead roses my boyfriend ordered 12 dozen roses , pink with black petals lining, 300 petals, and a "luxury" bouquet wrap. first the packaging was awful, the flowers were extremely flimsy and not a single one could stand straight and all the petals were falling off. the 300 flower petals were not included and we never received them. this was also supposed to be a surprise as he said he scheduled them to be delivered February 11th for valentines day, and they got here two weeks early, real bummer. the bouquet wrap was just painted cardboard and you could not tell what it was at first glance. overall not a good experience and very disappointing.

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Isaac
GB

Never ordering from here again.. I ordered three dozen flowers for my wife for Valentine’s Day paid the insurance. It’s the ending of February now haven’t receive the flowers at all contacted customer service regarding the order and that I will like to receive a refund. I did pay the insurance and they told me that I don’t qualify for the refund. What’s the purpose of insurance if the company won’t honor it? I shouldn’t pay for something I never received. Terrible customer service I should at least get my money back. This is terrible..

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