rosaholics.com

11231 Northwest 20th Street, 33172, Miami, United States
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2.90
Based on 20 Reviews

5

45.00%

4

0.00%

3

5.00%

2

0.00%

1

50.00%
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Jeff Johnson
GB

Ordered 50 roses for my wife for… Ordered 50 roses for my wife for Valentine's Day. Flowers arrived a day early. Nearly half dead or smashed in shipment. What's worse, no response from customer service despite several attempts to contact.

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RD Walker
GB

Absolutely stunning roses 🥀 Absolutely stunning roses 🥀. Have never seen larger more full blooms than these. I buy for my wife on occasions and “just because”. They arrive well packaged and fully recover from shipping in just a few hours when trimmed and watered immediately. I will be purchasing them often.

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Adam LaFever
GB

I want my money back.. I want my money back... Order #101138 Ordered Roses on Mar 24 to be delivered on Mar 29, delayed because coming from out of country, weather and stuck at customs. I requested a refund on the 29th and that is the last I heard from Paula at customer service when I told her the delay was reasonable as they should have been shipped from in country and there was nothing stating they would be sourced out of country and a Sat Mar 30th delivery was not acceptable. Still she said they would be delivered on the 30th when the business was closed. Now Apr 10 still not delivered. Saying wrong address but I have confirmed the address with the recipient.. Still can not get a response from customer service after several emails. Phone number says they are not taking calls Now it says this number is disconnected 786 206 0183 Paula P Rosaholics | Customer Service Representative | 786 206 0183

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LMN
GB

THE ROSES WERE EXQUISITE BUT….the… THE ROSES WERE EXQUISITE BUT….the delivery was beyond delayed and confusing. I was charged for insurance I didn’t even ask for, and when requesting a refund, the entire delivery was refunded minus the discount then recharged again for the roses after being told the order was completely cancelled! But the roses were PERFECT!

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Nikita X
GB

Do not order roses here I canceled my order of yellow long stem roses after reading several reviews about poor quality upon delivery. Despite the shipment being two weeks out, the company charged a 20% cancellation fee and dismissed concerns by blaming delivery issues on incorrect addresses. I wouldn’t recommend this service due to their lack of transparency and poor customer handling.

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