4 year old satisfied customer until... ORDER #102162 When I tell you I've been a customer for almost 4 years, I have never had an major issue, and when I did they corrected it. I'm not sure if they're under new management or something, but I placed an ordered. Filled out all the information as usual. I typed in the address and the actual business popped up. I clicked it. Unfortunately their system doesn't gather the actual address, just the business name city and state etc.. The order is shipped and never makes it to the destination. This isn't my fault at all. I request to have the order re-shipped, nothing extra. They give me this excuse about me nothing purchasing insurance offered. Mind you it was no insurance offered. They never resolve the error and just sends me a 30% refund. I feel so ripped off. Customer service has never been this cold. They dont even respond to emails after I sent proof their isn't insurance offered. I'm so disappointed that my favorite site has went out sad like this. This is a warning, if anything goes wrong, they're not accountable anymore. You will be ripped off. I was an 4 year old frequent customer.. Heart is broken...

Absolutely stunning roses 🥀 Absolutely stunning roses 🥀. Have never seen larger more full blooms than these. I buy for my wife on occasions and “just because”. They arrive well packaged and fully recover from shipping in just a few hours when trimmed and watered immediately. I will be purchasing them often.

I wish there was a 0 star review I wish there was a 0 star review! Flowers were schedualed for Valentines day delivery 3 weeks in advance. The carrier attempted delivery 5 days early to a buisness on Saturday that wasnt open. The carrier re delivered on Monday, wich ruined the surprise for the recipient. To our dissapointment, the flowers came in awful condition.. Wilted and discolored. I reached out to customer service about the dissapointing delivery, suprisingly , they responded quickly with options on how to make it right.. i have contacted them about re sending the order, for 3 days now with no response.. Ive called multple times a day as well, but they arent exvepting calls.. I am very dissapointed and plan to try and get my money back through paypal.,

THE ROSES WERE EXQUISITE BUT….the… THE ROSES WERE EXQUISITE BUT….the delivery was beyond delayed and confusing. I was charged for insurance I didn’t even ask for, and when requesting a refund, the entire delivery was refunded minus the discount then recharged again for the roses after being told the order was completely cancelled! But the roses were PERFECT!

I am extremely happy I am a customer… I am extremely happy I am a customer that has been purchasing your roses and you meet my expectations every time I do not like that I can not call and talk to someone on the phone but hopefully it will change! Thank you for you for you flowers I love and the people I give them to are overjoyed to receive them you are a five star product in my eyes continued world wide success!