My girl love the flowers every time I… My girl love the flowers every time I buy them there unique and always so beautiful

Do not order roses here I canceled my order of yellow long stem roses after reading several reviews about poor quality upon delivery. Despite the shipment being two weeks out, the company charged a 20% cancellation fee and dismissed concerns by blaming delivery issues on incorrect addresses. I wouldn’t recommend this service due to their lack of transparency and poor customer handling.

I want my money back.. I want my money back... Order #101138 Ordered Roses on Mar 24 to be delivered on Mar 29, delayed because coming from out of country, weather and stuck at customs. I requested a refund on the 29th and that is the last I heard from Paula at customer service when I told her the delay was reasonable as they should have been shipped from in country and there was nothing stating they would be sourced out of country and a Sat Mar 30th delivery was not acceptable. Still she said they would be delivered on the 30th when the business was closed. Now Apr 10 still not delivered. Saying wrong address but I have confirmed the address with the recipient.. Still can not get a response from customer service after several emails. Phone number says they are not taking calls Now it says this number is disconnected 786 206 0183 Paula P Rosaholics | Customer Service Representative | 786 206 0183

I wish there was a 0 star review I wish there was a 0 star review! Flowers were schedualed for Valentines day delivery 3 weeks in advance. The carrier attempted delivery 5 days early to a buisness on Saturday that wasnt open. The carrier re delivered on Monday, wich ruined the surprise for the recipient. To our dissapointment, the flowers came in awful condition.. Wilted and discolored. I reached out to customer service about the dissapointing delivery, suprisingly , they responded quickly with options on how to make it right.. i have contacted them about re sending the order, for 3 days now with no response.. Ive called multple times a day as well, but they arent exvepting calls.. I am very dissapointed and plan to try and get my money back through paypal.,

4 year old satisfied customer until... ORDER #102162 When I tell you I've been a customer for almost 4 years, I have never had an major issue, and when I did they corrected it. I'm not sure if they're under new management or something, but I placed an ordered. Filled out all the information as usual. I typed in the address and the actual business popped up. I clicked it. Unfortunately their system doesn't gather the actual address, just the business name city and state etc.. The order is shipped and never makes it to the destination. This isn't my fault at all. I request to have the order re-shipped, nothing extra. They give me this excuse about me nothing purchasing insurance offered. Mind you it was no insurance offered. They never resolve the error and just sends me a 30% refund. I feel so ripped off. Customer service has never been this cold. They dont even respond to emails after I sent proof their isn't insurance offered. I'm so disappointed that my favorite site has went out sad like this. This is a warning, if anything goes wrong, they're not accountable anymore. You will be ripped off. I was an 4 year old frequent customer.. Heart is broken...