I was about nervous at first when the… I was about nervous at first when the roses arrived a day late due to inclement weather. They looked a bit dehydrated and wilted at first but once they arrived and I tended to them a bit they revived and were amazing!

Total messup on an expensive order Ordered Jan. 27th for Valentines Day. Picked Rosaholics because they provided me a way to give a explicit day for delivery because I knew I would be at the dstination. They sent them out two days earlier when I would not be at the delivery destination. There was no way to get anyone on the phone and on my reaching out to them with my concerns, they kept sending me emails that were irrelevant to those concerns.

I want my money back.. I want my money back... Order #101138 Ordered Roses on Mar 24 to be delivered on Mar 29, delayed because coming from out of country, weather and stuck at customs. I requested a refund on the 29th and that is the last I heard from Paula at customer service when I told her the delay was reasonable as they should have been shipped from in country and there was nothing stating they would be sourced out of country and a Sat Mar 30th delivery was not acceptable. Still she said they would be delivered on the 30th when the business was closed. Now Apr 10 still not delivered. Saying wrong address but I have confirmed the address with the recipient.. Still can not get a response from customer service after several emails. Phone number says they are not taking calls Now it says this number is disconnected 786 206 0183 Paula P Rosaholics | Customer Service Representative | 786 206 0183

Never ordering from here again.. I ordered three dozen flowers for my wife for Valentine’s Day paid the insurance. It’s the ending of February now haven’t receive the flowers at all contacted customer service regarding the order and that I will like to receive a refund. I did pay the insurance and they told me that I don’t qualify for the refund. What’s the purpose of insurance if the company won’t honor it? I shouldn’t pay for something I never received. Terrible customer service I should at least get my money back. This is terrible..

I am extremely happy I am a customer… I am extremely happy I am a customer that has been purchasing your roses and you meet my expectations every time I do not like that I can not call and talk to someone on the phone but hopefully it will change! Thank you for you for you flowers I love and the people I give them to are overjoyed to receive them you are a five star product in my eyes continued world wide success!