Never ordering from here again.. I ordered three dozen flowers for my wife for Valentine’s Day paid the insurance. It’s the ending of February now haven’t receive the flowers at all contacted customer service regarding the order and that I will like to receive a refund. I did pay the insurance and they told me that I don’t qualify for the refund. What’s the purpose of insurance if the company won’t honor it? I shouldn’t pay for something I never received. Terrible customer service I should at least get my money back. This is terrible..

I will never order from them again... I ordered two dozen roses to be delivered. The delivery was delayed and the flowers arrived moldy, broken and limp. They are shipped in now water or protective wrapping besides paper in the cardboard box and blamed the shipping company for the damage to the flowers. They were beyond repair. The company took over 72 hours to reply and then stated they wanted me to put them in water and send pics of how they looked 2 days later. It is a joke - customer service was terrible and product was poorly packaged for shipping.

I want my money back.. I want my money back... Order #101138 Ordered Roses on Mar 24 to be delivered on Mar 29, delayed because coming from out of country, weather and stuck at customs. I requested a refund on the 29th and that is the last I heard from Paula at customer service when I told her the delay was reasonable as they should have been shipped from in country and there was nothing stating they would be sourced out of country and a Sat Mar 30th delivery was not acceptable. Still she said they would be delivered on the 30th when the business was closed. Now Apr 10 still not delivered. Saying wrong address but I have confirmed the address with the recipient.. Still can not get a response from customer service after several emails. Phone number says they are not taking calls Now it says this number is disconnected 786 206 0183 Paula P Rosaholics | Customer Service Representative | 786 206 0183

They stood on their word as far as… They stood on their word as far as delivery time and the set u was beautiful. Thank you!

She loved them She loved them. They were beautiful. She posted pics of them on all of her social media sites.