oly Olson
GBDon’t purchase insurance it’s a ripoff Purchased rose to be delivered on February 13th for Valentine’s Day. It is now February 23rd and still have not recorded order. PURCHASED THE INSURANCE and there best offer for non delivery on a occasion, was to either redeliver flowers of half my money back with other half on gift card. So I purchased insurance didn’t get flowers when I was supposed to and now can’t get all my money back…
Nikita X
GBDo not order roses here I canceled my order of yellow long stem roses after reading several reviews about poor quality upon delivery. Despite the shipment being two weeks out, the company charged a 20% cancellation fee and dismissed concerns by blaming delivery issues on incorrect addresses. I wouldn’t recommend this service due to their lack of transparency and poor customer handling.
Isaac
GBNever ordering from here again.. I ordered three dozen flowers for my wife for Valentine’s Day paid the insurance. It’s the ending of February now haven’t receive the flowers at all contacted customer service regarding the order and that I will like to receive a refund. I did pay the insurance and they told me that I don’t qualify for the refund. What’s the purpose of insurance if the company won’t honor it? I shouldn’t pay for something I never received. Terrible customer service I should at least get my money back. This is terrible..
Jeff Johnson
GBOrdered 50 roses for my wife for… Ordered 50 roses for my wife for Valentine's Day. Flowers arrived a day early. Nearly half dead or smashed in shipment. What's worse, no response from customer service despite several attempts to contact.
Thomas Philip Hill
GBThe Black and Blue Roses were… The Black and Blue Roses were fantastic. My girlfriend was completely surprised. I wish the roses had more fragrance, but the colors must have something to do with that. Anyway, I will be trying other color options in the future just to surprise her. I would definitely recommend Rosaholics.