They stood on their word as far as… They stood on their word as far as delivery time and the set u was beautiful. Thank you!

4 year old satisfied customer until... ORDER #102162 When I tell you I've been a customer for almost 4 years, I have never had an major issue, and when I did they corrected it. I'm not sure if they're under new management or something, but I placed an ordered. Filled out all the information as usual. I typed in the address and the actual business popped up. I clicked it. Unfortunately their system doesn't gather the actual address, just the business name city and state etc.. The order is shipped and never makes it to the destination. This isn't my fault at all. I request to have the order re-shipped, nothing extra. They give me this excuse about me nothing purchasing insurance offered. Mind you it was no insurance offered. They never resolve the error and just sends me a 30% refund. I feel so ripped off. Customer service has never been this cold. They dont even respond to emails after I sent proof their isn't insurance offered. I'm so disappointed that my favorite site has went out sad like this. This is a warning, if anything goes wrong, they're not accountable anymore. You will be ripped off. I was an 4 year old frequent customer.. Heart is broken...

Highly recommend! I just wanted to let you know that the roses that we received were the most beautiful roses ever! They came a day earlier than expected! The event we needed them for was amazing all because of these roses!! Thank you so very much for your professionalism and your means of getting back to me and answering all of my questions! Incredible customer service! 🙌🏻😊 Please see pictures! I made keepsake glass boxes out of them to create a forever rose look and each guest took them home! Incredibly beautiful, All thanks to you!

Ordered 50 roses for my wife for… Ordered 50 roses for my wife for Valentine's Day. Flowers arrived a day early. Nearly half dead or smashed in shipment. What's worse, no response from customer service despite several attempts to contact.

THE ROSES WERE EXQUISITE BUT….the… THE ROSES WERE EXQUISITE BUT….the delivery was beyond delayed and confusing. I was charged for insurance I didn’t even ask for, and when requesting a refund, the entire delivery was refunded minus the discount then recharged again for the roses after being told the order was completely cancelled! But the roses were PERFECT!