The level of service has been excellent… The level of service has been excellent from the order to delivery and to responding to questions regarding progress. Ron has delivered on all aspects. Still waiting for the product to complete its cycle of killing off the algae, but am very hopeful of a huge success story.

I recently had our pond remodeled… I recently had our pond remodeled because we were told it was to deep and supposedly not ecco friendly by my our local pond contractor. That apparently was not so and when we introduced our 27 Koi fish back into the newly remodeled pond they died after a few days. So much changed the level of benificial bacteria was absent. The amount of gallons of water had changed to less and overdosing of chemicals had been introduced to the pond. Water happened after that the pond had become overwhelmed with algae rotting plants what a mess. I called My Natural Pond after watching there videos and what do you know Ron answered the phone I was shocked. I expalined the situation he offered his advice I applied the aquaplancton and it is looking very promising we can't wait for the product to fully do it's magic. This Kiwi thanks you Ron...CHEERS!!!!

The product was fantastic… The product was fantastic (aquaplancton) the service was impeccable and delivery was amazingly fast.

As told to me As told to me, my pond is milky white so I am waiting to see the end result. I cannot say what the outcome will be but your customer service is informative and the phone was actually answered by a human. Thank you.

Fast service!!! -